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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

Question 1

In the Avaya Workforce Engagement, which twostatementsabout framework license activation are true?
(Choose two)

A. The License Registration Key is generated during installation
B. The License Reference number is generated when the customer order is placed
C. The License Registration Key isgeneratedbefore the Enterprise Suite is installed
D. License activation requires Enterprise Manager access to the internet

Question 2

Which utility is designed to Verify that the framework server has passed the prerequisite check and is ready to install?

A. Audit Test
B. SR Validator
C. Avaya WTF Preinstall Utility
D. WFO setup.exe

Question 3

The customer decided to have the Avaya Delivery Dedicated integration with Multiple Device Registration

A. It allows a dual recording solution
B. Each recording target requires a dedicated softphone
C. Only two observers can be present on the same call
D. There is not dedicated softphone allocated for recording
E. In this scenario, which three statements about Multiple Registration are true? (Choose three)
F. It provides the same benefits of Avaya Delivery Dedicated Integration Service Observe

Question 4

A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A. Install the Avaya Workforce Engagement base software,followedby the HFR Package.
B. Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
C. Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
D. Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.

Question 5

You are troubleshooting the number of call employee hay number segments recorded and archived.
Which monitoring tool must be used to get this information?

A. Recorder Status Summary
B. Data Integrity Report
C. Employee Archive Report.
D. Capture Status

Solutions: