Introduction to MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates for MB-901 Exam are seeking to prove fundamental knowledge and skills in Microsoft Dynamics 365 Fundamental domain. Before taking this exam, aspirants ought to have a solid fundamental information of the concepts shared in preparation guide as well as basic understanding of business scenarios would give an added edge.

It is suggested that professionals accustomed to the ideas and also the technologies represented here by taking relevant training courses. Candidates are expected to have some hands-on experience on Microsoft Dynamics 365; artificial intelligence (AI); mixed reality (MR); the Power Platform After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency to their clients and employers.

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Custom integrations in Dynamics 365
• Integration across Microsoft products
• Integration with third-party apps
• Integration across Dynamics 365 apps

Describe Dynamics 365 cloud security

• Data ownership
• Encryption
• Data loss protection (DLP)
• Authentication
• Data center access
• SSO
• Industry standard certifications (GDPR, etc)

Understand the benefits of role based security

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Streamlined user experience

• App role-based security

• Leveraging security roles

• PaaS

• Azure features used by Dynamics 365

• Life Cycle Services (LCS)

Understand the use of Power Platform in Dynamics 365

• Power BI
• Common Data Service
• AI Builder
• Power Apps
• Power Automate

Understand the benefits of the Common Data Model

• Analytics
• Extensibility
• Consistency
• Interoperability

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Virtual agents
• Customer service insights
• Relationship insights
• Customer insights
• Sales insights
• Fraud protection

Leverage mixed reality

• Guides
• Layouts
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Customer requests and follow up
• Pipeline management
• LinkedIn Sales Navigator
• Dynamics 365 sales automation
• Contact management

Understand the capabilities of Dynamics 365 Marketing

• Surveys
• Event management
• Customer journey
• Landing pages
• Dynamics 365 for marketing
• Lead generation and qualifications
• Segmentation

Understand the capabilities of Dynamics 365 Field Service

• Proactive customer service
• Field Service Mobile
• Resource Scheduling Optimization (RSO)
• Service resource scheduling
• Connected Field Service

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Knowledge articles
• Case life cycle
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Budgeting
• Accounts Receivable
• Global attributes
• Project accounting
• General Ledger
• Enterprise asset management
• Accounts Payable
• Real time cash flow visibility
• End to end business processes

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee development
• Employee self-service
• Benefits management
• Personnel management

Understand the capabilities of Dynamics 365 Business Central

• Finance
• When to use Business Central vs other Dynamics 365 products
• Sales and service
• Budgeting
• Project management
• Supply chain

Understand the capabilities of Dynamics 365 Supply Chain Management

• Master planning
• Procurement and sourcing
• Product information
• Modernize operations
• Project accounting
• Warehouse management
• Manufacturing

Understand the capabilities of Dynamics 365 Retail

• Channel Management
• Point of Sale (POS)
• Mobile commerce
• Retail capability

The Microsoft MB-901: Microsoft Dynamics 365 Fundamentals exam focuses on the benefits and positioning of the adoption of Dynamics 365. It is designed to validate the expertise of the candidates in Microsoft Dynamics 365; mixed reality; artificial intelligence; Cloud concepts; Power Platform; role-based security within Dynamics 365; Cloud security; Dynamics 365 reporting; Cloud deployment; data management framework; Dynamics 365 integrations. The test is a prerequisite for obtaining the Microsoft Certified: Dynamics 365 Fundamentals certification.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Microsoft MB-901 Exam Syllabus Topics: