Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Integration | 8%–12% | - Integration with SAP ERP / CRM - Middleware and communication arrangements - Web services and APIs |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Reporting and Analytics | 8%–12% | - Custom report creation - Data sources and key figures - Standard reports and dashboards |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Lead qualification and conversion - Sales methodology configuration |
| Data Migration | <8% | - Import/export procedures - Migration templates and tools |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
You need to change the settings for the lead aging notification. What do you have to do?
A. Use the Application and User Management work center to assign users to the notification
B. Use the Administrator work center to set up priorities for the notification
C. Use the Sales work center to trigger the time of the notification
D. Use the business configuration work center to modify the number of days of the notification expiration
Question 2
For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?
A. SAP ERP
B. SAP CRM
C. SAP Hybris Commerce
D. SAP Hybris Marketing
Question 3
Which of the following is correct? Choose the correct answers.
A. It is possible to add Products from past orders
B. It is possible to add Products from Product lists
C. It is not possible to add multiple Products
Question 4
Which of the following objects deliver a default approval process? (3 correct answers)
A. Ticket
B. Campaign
C. Visit
D. Opportunity
E. Appointment
Question 5
Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
A. Organization Unit
B. Employee
C. Business User
D. Business Role
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: A,B | Question 4 Answer: A,B,D | Question 5 Answer: C |
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