Exam Name: Salesforce Certified Slack Developer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Developer
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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design for Scale | 9% | - Use Enterprise Grid Sandbox - Support Slack Connect and shared channels - Build for Enterprise Grid |
| Topic 2: Apps in the Slack Platform | 7% | - Choose appropriate Slack surfaces: App Home, modals, messages - Set up collaboration for app development - Automate and enhance workspace operations - Securely store and retrieve data and tokens |
| Topic 3: Tools | 5% | - Use Bolt framework - Block Kit Builder - Sample code and resources - Slack Developer Tools (SDT) |
| Topic 4: Design a Great User Experience | 8% | - Onboard and guide users - Design accessible and consistent interfaces - Follow Slack design principles |
| Topic 5: Design the Interactive Flow of Your App | 20% | - Align design with Slack architecture - Use Block Kit to build user interfaces - Handle user entry points: commands, shortcuts, actions - Build workflows and use cases |
| Topic 6: APIs for Managing Your Slack | 12% | - SCIM API for user and group management - Audit API for monitoring - Admin API for workspace management |
| Topic 7: Design for Security | 19% | - Implement OAuth 2.0 and token rotation - Secure data storage and transmission - Manage scopes and permissions - Comply with compliance and governance requirements |
| Topic 8: Distribute Your App | 7% | - Manage app lifecycle and updates - Publish to App Directory - Private distribution |
| Topic 9: Design Your Workflows: Spotlight on Slack's APIs | 13% | - Implement Web API and Events API - Manage rate limits - Select correct API: Web API, Events API - Understand API terminology and versioning - Socket Mode vs HTTP event delivery |
Salesforce Certified Slack Developer Sample Questions:
Your team is developing a Slack app for a quick daily check-in process for remote teams. The app should allow team members to easily report their current tasks and challenges.
What is the most effective user entry point for initiating the daily check-in?
- A. Use a bot to send a direct message to each team member for their check-in
- B. Set up a slash command that team members use in a common channel to post their check-in
- C. Implement a global shortcut that opens a modal for team members to submit their check-in
- D. Create a dedicated channel where team members post their daily check-in updates
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In what scenario should your Slack app, designed for customer service interactions, include support for channels shared with Slack Connect?
- A. If the app is intended for automating internal customer service requests and does not interact with external clients
- B. If the app needs to offer direct customer support and communication with clients through shared external channels
- C. When the app handles sensitive customer information that should remain within the internal team
- D. When the app's primary function is to manage internal team workflows and customer service training
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
If you are creating a Slack app that needs to manage and create channels in a workspace, what OAuth scope is most appropriate?
- A. channels:write
- B. chat:write
- C. users:read.email
- D. channels:read
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You are developing a Slack app that will post notifications in channels but will not interact with users directly.
What type of token should your app request to adhere to security best practices?
- A. Bot User OAuth Token
- B. User OAuth Token
- C. Classic Bot Token
- D. Workspace Access Token
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Your organization's marketing team wants to receive immediate Slack notifications whenever there's a mention of the company on social media.
Which Slack feature should be implemented for this requirement?
- A. Create a bot to send periodic updates on social media mentions
- B. Implement incoming webhooks to automatically post notifications of social media mentions in a
- C. Set up an App Home tab where social media mentions are displayed
- D. Use slash commands to allow team members to manually check for mentions
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