Exam Name: Salesforce Certified Platform Strategy Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Strategy Designer
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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles and Skills | 19% | - Leading cross-functional work - Collaboration with architects and designers - Integrating UX and technical perspectives - Working with product and business teams |
| Tools and Artifacts | 23% | - Decision-making tools - Strategy mapping and modeling - Documentation and visualization - Design frameworks and methods |
| Value Design | 32% | - Ethics and value alignment - Value measurement and outcomes - Context and innovation impact - Strategic direction and rationale |
| Intangible Deliverables | 26% | - Stakeholder alignment - Culture and capability building - Change and adoption enablement - Governance and mindset |
Salesforce Certified Platform Strategy Designer Sample Questions:
Cloud Kicks' (CK) product teams are well-led, productive, and meet their KPIs. However, the teams tend to become siloed and focused on their individual team priorities, occasionally leaving CK's customer experience fragmented.
Which tool should CK's strategy designer recommend to grow and nurture cross-departmental collaboration?
- A. Roadmap of cross-product features
- B. Annual leadership summit
- C. V2MOM with shared methods.
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A strategy designer collaborated with the product design team at Cloud kicks and is now coming to the end of their discovery. Which technique should be used to frame the design challenge on the right problems?
- A. Create "As a user, I should..." questions.
- B. Construct "How might we..." questions.
- C. Design "For an optimal experience..." questions.
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The design team at Cloud Kicks is in the early stages of exploring an idea for a wearable device to track customers activity during workouts.
They employ footwear designers and manufacturing experts, but they lack an engineer experienced in consumer hardware, What should the strategy designer do to determine whether or not to pursue this product idea?
- A. Perform secondary research on common hardware issues.
- B. Hire an engineer with experience in consumer devices.
- C. Conduct an expert interview in consumer device engineering.
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A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities.
Which question should the team use to prioritize insights?
- A. How will this improve the customer experience?
- B. What will bring in the most revenue?
- C. Is our technology capable of supporting this need?
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Cloud Kicks (CK) is a company of operational excellence However, CK has a hard time bringing innovative ideas to market, because investing In unproven tactics seems risky to its leaders who are used to making decisions based on metrics.
Which approach should a strategy designer take when presenting a new product vision to this group?
- A. Identify the biggest questions about the product vision and collect data on prototypes.
- B. Run qualitative user research on the product vision and share key feedback with stakeholders.
- C. Conduct a competitive analysis of other products in the same market as the product vision.
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