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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Topic 2: Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Topic 3: Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Scalability and maintainability - Customer success and solution delivery |
| Topic 4: Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Topic 5: Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Topic 6: Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
Question 1
Cloud Kicksは、特定のマーケティング施策に関連した一連のキャンペーンを実施し、その成果を報告する必要がある。
コンサルタントは、その要件を満たすためにどのようなことを推奨すべきでしょうか?
A. カスタムキャンペーン目的フィールドを作成します。
B. 既存の親キャンペーンフィールドを使用します。
C. カスタムキャンペーングループオブジェクトを作成します。
Question 2
Cloud Kicksの営業マネージャーは、関連顧客の所在地に基づいて、半径10マイル以内にあるすべての未解決の商談機会を視覚化する必要があります。
コンサルタントはどの解決策を推奨すべきでしょうか?
A. Salesforce Maps を活用して、データ レイヤー上にオープンな商談を表示します。
B. ロケーションサービスを有効にし、アカウントアドレスフィールドを商談ページレイアウトに追加します。
C. アカウントの場所別に商談をグループ化するレポートを使用するダッシュボードを作成します。
Question 3
Cloud Kicksの営業チームは、法人顧客と個人顧客の両方に対してリードを作成できます。Salesforce組織では個人アカウントが有効になっています。
コンサルタントは、リードを個人アカウントに変換するために何をするべきでしょうか?
A. 連絡先ロールを有効にします。
B. 会社名欄は空欄のままにしてください。
C. リードオブジェクトにApexトリガーを作成します。
Question 4
Cloud Kicksは、信頼できるターゲットデータに基づいたインテリジェントなプロセスを構築することで、投資収益率(ROI)の向上を目指しています。
AppExchangeデータサービスを利用する正当な理由は何ですか?
A. カスタマイズ可能な売上予測とリードスコアリングを有効にする
B. Salesforce Surveysを使用して顧客データを更新する
C. ペルソナとスコアリングを使用して顧客セグメントを作成する
Question 5
Northern Trail Outfitters社は、過去2回のSalesforce導入で問題が発生し、いずれも計画していたダウンタイムを超過しました。そこで、CIOはコンサルタントに、今後の導入で同様の問題を特定し、軽減するためのリスクレジスターを作成するよう依頼しました。CIOはコンサルタントに対し、レジスター作成の出発点として、過去に発生した2つの問題を記録するよう求めました。
これらのシステム停止問題は、どのリスクカテゴリーに分類されますか?
A. コンプライアンスリスク
B. 技術的リスク
C. 運用リスク
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: B |
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