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The CAS-PA exam doesn't reward recognition; it rewards recall under a ticking clock. That is why Prep4away builds its ServiceNow Certified Application Specialist - Performance Analytics questions to be worked, not just read — and why 2026 candidates keep coming back to the test engines.
ServiceNow CAS-PA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Application Specialist - Performance Analytics (now Certified Implementation Specialist - Platform Analytics) |
| Exam Number: | CAS-PA (renamed CIS-PA) |
| Certificate Validity Period: | No formal recertification requirement |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Passing Score: | 70% (approximate) |
| Related Certifications: | Certified Implementation Specialist - IT Service Management Certified System Administrator Certified Application Developer |
| Exam Price: | USD 300–450 (approximate) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at authorized testing centre |
| Pre Condition: | Recommended: Six months of field experience implementing ServiceNow Performance/Platform Analytics, completion of Platform Analytics Fundamentals and Advanced training |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/now-platform/certified-implementation-specialist-platform-analytics-cis-pa?course_id=3bd5127d47b47210850ec705f16d43db&id=learning_content_prev |
ServiceNow CAS-PA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Architecture & Deployment | 25% | - Platform Analytics solution components - Common use cases and stakeholders - Deployment tasks and sequence |
| Breakdowns & Breakdown Sources | 25% | - Configure breakdown sources - Breakdown mappings and matrix - Exclusions and hierarchy |
| Indicators & Indicator Sources | 25% | - Indicator configuration properties - Aggregation and scripting - Source conditions and facts tables |
| Visualization & Dashboards | 25% | - Dashboard creation and filters - Visualization selection and best practices - Performance monitoring and KPIs |
ServiceNow CAS-PA Exam: Your Questions, Answered
You're looking at 60 questions in 90 minutes. Do the math early, not in the exam room: decide your per-question pace, practice skipping hard items without panic, and finish at least two full timed mock tests — the Prep4away engine grades them automatically in about a minute, so you get instant feedback on where your time goes.
Delivery is the easy part: pay, click the email link that arrives within a minute, and the CAS-PA files download in about a minute — no extra software, no installation limits. If 2 hours pass with nothing, our support team will fix it. The refund side runs on clear rules: take the corresponding CAS-PA exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a 100% refund, processed within 7 days. Exams sat within 3 days of purchase don't qualify, candidate and payer names must match, and free or expired products are excluded. Prefer an exchange? Take two equal-value exam products free of charge and keep your original updates.
You need 70% (approximate) to pass, and registration costs USD 300–450 (approximate) at the official rate. One uncomfortable truth: the fee is per attempt, so a fail means paying it again. Candidates who self-test first — with auto-graded mock exams built from the 87 questions at Prep4away — tend to pay that fee exactly once.
The vendor's blueprint for the ServiceNow Certified Application Specialist - Performance Analytics has 4 domains, led by Indicators & Indicator Sources (25%), Breakdowns & Breakdown Sources (25%), Visualization & Dashboards (25%). The weighting is a study plan in disguise — heavy domains deserve heavy hours. You'll find every domain and subtopic in the complete outline above.
Passing the CAS-PA exam earns the Certified Application Specialist certification — a Implementation Specialist-level credential — issued directly by ServiceNow. It is proof of ability that travels well across employers and borders. The credential also links to Certified Implementation Specialist - IT Service Management, Certified System Administrator, Certified Application Developer, so it can be a first step rather than a final destination.
Yes — the free PDF demo shows the real question quality before any payment. And the value continues after purchase: 365 days of free updates come standard, with a 50% renewal discount if your update period ever expires.
Recommended: Six months of field experience implementing ServiceNow Performance/Platform Analytics, completion of Platform Analytics Fundamentals and Advanced training These rules do get revised, so before you book, double-check the current requirements on the official CAS-PA exam page — what the vendor publishes is what counts.
ServiceNow Certified Application Specialist - Performance Analytics Sample Questions:
Select the valid Performance Analytics Widget types. (Choose two.)
- A. Breakdown
- B. Time Series
- C. Pie
- D. Heatmap
Correct Answer: A,B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which of the following are suggested when you type in a query on Analytics Q & A? (Choose three.)
- A. Tables and columns
- B. Recent searches
- C. Indicators
- D. Breakdowns
Correct Answer: A,B,C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
What is the purpose of an On-click behavior configuration in a Performance Analytics Widget?
- A. Add a secondary Y-axis to the widget chart
- B. Navigate to a URL within the ServiceNow instance instead of the Analytics Hub
- C. Enable real-time data updates to the widget
- D. Navigate to an external URL instead of the Analytics Hub
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
What related list in the formula indicator record is used to navigate to the indicators used in the formula or to their indicator sources?
- A. Breakdowns
- B. Managed Sources
- C. Contributing Indicators
- D. Indicator Groups
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
An Active Collection Job is configured as follows:
* Relative start: 0 days ago
* Relative end: 0 days ago
* Run: Daily
Which scores will be collected for a Daily Indicator included in this job?
- A. Scores for Today
- B. Scores for Yesterday
- C. Scores for Tomorrow
- D. The job fails and no scores are collected
Correct Answer: A 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
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