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ServiceNow CIS-SP Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Service Provider |
| Exam Number: | CIS-SP |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Certification must be maintained via ServiceNow's delta/maintenance exams per release cycle |
| Real Exam Qty: | 45 |
| Passing Score: | Pass/Fail (no numeric cut-off published) |
| Related Certifications: | CIS-ITSM (IT Service Management) CIS-DF (Data Foundations, CMDB & CSDM) CIS-CSM (Customer Service Management) CIS-SM (Service Mapping) |
| Exam Price: | 450 USD |
| Exam Format: | Multiple-choice, Multiple-response |
| Available Languages: | English |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored online or at an authorized testing center |
| Pre Condition: | Completion of prerequisite training path (domain separation courses) and recommended hands-on experience with domain-separated ServiceNow instances |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-service-provider-mainline |
ServiceNow CIS-SP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Foundational Data Management | 11% | - Import sets and transforms with domain logic - Reference data management across domains |
| Initial Domain Setup and Service Provider Architecture | 11% | - Multi-instance architecture considerations - Domain map and company relationships - Integration basics in domain context - System properties and configuration |
| Process Separation | 36% | - UI configuration and choice lists - Data-driven process separation controls - Process/automation domain differences |
| Domain Support in Applications | 16% | - Knowledge management domain behavior - Service catalog domain support - Other application domain support (e.g., CSM, ITOM) - Mobile and service portal domain considerations |
| Data Separation and Visibility | 20% | - Visibility groups and restrictions - Data flow and directionality - sys_domain field usage - Containment relationships |
| Platform Governance and Reporting | 4% | - Update sets and scoped apps in domains - Domain separation reporting and audit tools |
Better Every Day: Our CIS-SP Commitments
By refusing to stop. No progress means regression, so the CIS-SP bank keeps its pace: a highest-level expert team checks the question database every day and updates the questions regularly, ensuring you always receive the newest and highest-quality version across the ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide objectives. Beyond the database itself, the whole package pursues better — efficient structure, expert-verified answers, instant delivery. And on price: the materials are affordable at standard pricing, but special activities run at irregular intervals — watch the site, and feel welcome to consult us about discount timing if you have any doubt.
According to the latest exam information, the CIS-SP exam contains 45 questions and allows 90 minutes minutes. Timed practice under those exact conditions is part of efficient preparation.
Written, fair, and honored. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Alternatively, exchange your product for two others of equal value at no charge.
ServiceNow specifies these prerequisites for the ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide: Completion of prerequisite training path (domain separation courses) and recommended hands-on experience with domain-separated ServiceNow instances.
Confirm the current requirements on the official certification page before registering.
Upon successful payment, our system sends the product files to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact support. Your purchase includes 365 days of free updates: our expert team checks the database daily and revises regularly, and each new version reaches you automatically, with a 50% renewal discount at the end of the period. Installations are unlimited.
The ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide blueprint is structured around these principal domains:
- Data Separation and Visibility (20%)
- Process Separation (36%)
- Initial Domain Setup and Service Provider Architecture (11%)
Additional domains complete the official outline — the bank covers the full set.
Currently, passing the CIS-SP exam requires a score of Pass/Fail (no numeric cut-off published), and registration costs 450 USD. Both are ServiceNow's figures and can change, so confirm them on the official site before booking.
ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide Sample Questions:
When configuring a shared process, to avoid updating a global process a developer should:
- A. Change to customer domain
- B. Change to a process domain such as TOP
- C. No need to worry about the domain when you are a developer
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
If a business rule exists in the parent domain and is overridden in the child domain, which rule will run for the parent domain?
- A. Both rules will run
- B. The parent rule will run
- C. Neither rule will run
- D. The child rule will run
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
What is the best purpose of the TOP domain?
- A. As a customer data domain
- B. As a process domain and parent domain for the mapping diagram
- C. As a parent domain for the mapping diagram
- D. As a core data domain and parent domain for the mapping diagram
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which are required to retrieve and commit an update set?
Choose 2 answers
- A. The domain picker must be set to global.
- B. A change request must be approved.
- C. You must be working in a non-production instance.
- D. You must have the admin role.
Correct Answer: A,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Name the methods available to provide data access to a user outside of their domain hierarchy.
Choose 2 answers
- A. sys_visibility.domain system property
- B. Contains
- C. Visibility
- D. Access Control Lists
- E. Domain scope
Correct Answer: A,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
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