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CompTIA 220-1001 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Mobile Devices - 14% | |
| Given a scenario, install and configure laptop hardware and components. | 1. Hardware/device replacement
|
| Given a scenario, install components within the display of a laptop. | 1. Types
2. WiFi antenna connector/placement |
| Given a scenario, use appropriate laptop features. | 1. Special function keys
3. Port replicator 4. Physical laptop lock and cable lock 5. Rotating/removable screens |
| Compare and contrast characteristics of various types of other mobile devices. | 1. Tablets 2. Smartphones 3. Wearable technology devices
4. E-readers |
| Given a scenario, connect and configure accessories and ports of other mobile devices. | 1. Connection types
2. Accessories
|
| Given a scenario, configure basic mobile device network connectivity and application support. | 1. Wireless/cellular data network (enable/disable)
5. PRI updates/PRL updates/ baseband updates |
| Given a scenario, use methods to perform mobile device synchronization. | 1. Synchronization methods
4. Software requirements to install the application on the PC 5. Connection types to enable synchronization |
Networking - 20% | |
| Compare and contrast TCP and UDP ports, protocols, and their purposes. | 1. Ports and protocols
2. TCP vs. UDP |
| Compare and contrast common networking hardware devices. | 1. Routers 2. Switches
3. Access points
13. Ethernet over Power |
| Given a scenario, install and configure a basic wired/wireless SOHO network. | 1. Router/switch functionality 2. Access point settings 3. IP addressing 4. NIC configuration
5. End-user device configuration
8. Firewall settings
9. QoS
|
| Compare and contrast wireless networking protocols. | 1. 802.11a 2. 802.11b 3. 802.11g 4. 802.11n 5. 802.11ac 6. Frequencies
7. Channels
9. NFC 10. RFID 11. Zigbee 12. Z-Wave 13. 3G 14. 4G 15. 5G 16. LTE |
| Summarize the properties and purposes of services provided by networked hosts. | 1. Server roles
|
| Explain common network configuration concepts. | 1. IP addressing
3. DHCP
5. Subnet mask 6. Gateway 7. VPN 8. VLAN 9. NAT |
| Compare and contrast Internet connection types, network types, and their features. | 1. Internet connection types
2. Network types
|
| Given a scenario, use appropriate networking tools. | 1. Crimper 2. Cable stripper 3. Multimeter 4. Tone generator and probe 5. Cable tester 6. Loopback plug 7. Punchdown tool 8. WiFi analyzer |
Hardware - 27% | |
| Explain basic cable types, features, and their purposes. | 1. Network cables
2. Video cables
|
| Identify common connector types. | 1. RJ-11 2. RJ-45 3. RS-232 4. BNC 5. RG-59 6. RG-6 7. USB 8. Micro-USB 9. Mini-USB 10. USB-C 11. DB-9 12. Lightning 13. SCSI 14. eSATA 15. Molex |
| Given a scenario, install RAM types. | 1. RAM types
2. Single channel |
| Given a scenario, select, install and configure storage devices. | 1. Optical drives
3. Magnetic hard drives
5. Flash
6. Configurations
|
| Given a scenario, install and configure motherboards, CPUs, and add-on cards. | 1. Motherboard form factor
2. Motherboard connectors types
3. BIOS/UEFI settings
4. CMOS battery
7. Cooling mechanism
|
| Explain the purposes and uses of various peripheral types. | 1. Printer 2. ADF/flatbed scanner 3. Barcode scanner/QR scanner 4. Monitors 5. VR headset 6. Optical drive types 7. Mouse 8. Keyboard 9. Touchpad 10. Signature pad 11. Game controllers 12. Camera/webcam 13. Microphone 14. Speakers 15. Headset 16. Projector
17. External storage drives |
| Summarize power supply types and features. | 1. Input 115V vs. 220V 2. Output 5V vs. 12V 3. 24-pin motherboard adapter 4. Wattage rating 5. Number of devices/types of devices to be powered |
| Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs. | 1. Graphic/CAD/CAM design workstation
2. Audio/video editing workstation
3. Virtualization workstation
4. Gaming PC
7. Thin client
|
| Given a scenario, install and configure common devices. | 1. Desktop
|
| Given a scenario, configure SOHO multifunction devices/printers and settings. | 1. Use appropriate drivers for a given operating system
2. Device sharing
3. Public/shared devices
|
| Given a scenario, install and maintain various print technologies. | 1. Laser
6. 3D printers
|
Virtualization and Cloud Computing - 12% | |
| Compare and contrast cloud computing concepts. | 1. Common cloud models
2. Shared resources
3. Rapid elasticity
10. Virtual application streaming/cloud-based applications
11. Virtual desktop
|
| Given a scenario, set up and configure client-side virtualization. | 1. Purpose of virtual machines 2. Resource requirements 3. Emulator requirements 4. Security requirements 5. Network requirements 6. Hypervisor |
Hardware and Network Troubleshooting - 27% | |
| Given a scenario, use the best practice methodology to resolve problems. | - Always consider corporate policies, procedures, and impacts before implementing changes 1. Identify the problem
2. Establish a theory of probable cause (question the obvious)
3. Test the theory to determine cause
4. Establish a plan of action to resolve the problem and implement the solution |
| Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power. | 1. Common symptoms
|
| Given a scenario, troubleshoot hard drives and RAID arrays. | 1. Common symptoms
|
| Given a scenario, troubleshoot video, projector, and display issues. | 1. Common symptoms
|
| Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures. | 1. Common symptoms
2. Disassembling processes for proper reassembly
|
| Given a scenario, troubleshoot printers. | 1. Common symptoms
|
| Given a scenario, troubleshoot common wired and wireless network problems. | 1. Common symptoms
|
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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The 220-1001 exam checks the candidates’ prowess in five core areas. The following are the topics along with their respective weighted percentages:
- Mobile Devices (14%)
This domain has the smallest impact on the exam as it will represent the least amount of questions from the whole content. It covers the concepts about installing and configuring a laptop as hardware and its components. It also includes hardware and device replacement. Moreover, you should know everything about installing the components within a laptop’s display where the issues covered are LCD, OLED, Webcam, microphone, inverter, and digitizer or touchscreen. This objective also concerns using the appropriate features for a laptop where the candidates will interact with special keys for function, docking station, port replicator, physical cable lock, laptop lock, as well as rotating or removable screens.
The next aspect measures your skills in configuring basic network connectivity for mobile devices as well as supporting applications. This includes wireless or cellular data networks, Bluetooth, corporate & ISP configuration for email, radio firmware, VPN, IMEI vs IMSI, and more. The final area is about using methods in performing synchronization for mobile devices and includes synchronization methods, data types to be synchronized, software requirements for installing apps on PC, and others.
- Hardware (27%)
This topic covers the basic cabling types, features, as well as their purposes. Here, you will come across network cables, video cables, multipurpose cables, peripheral cables, adapter cables, and cables for hard drives. This is followed by common types of connectors, such as USB, Mini-USB, Molex, RJ-11, RG-59, BNC, Micro-USB, and others. The next subtopic includes installing RAM types, as well as installing, configuring, and selecting the right storage devices. There are also the issues of installing and configuring motherboards, add-on cards and CPUs, learning the functions and uses of varying peripheral types, and types as well as features of power supply.
What follows is choosing and configuring the right components for PC custom configuration so that it satisfies the customer specifications. Also, installing and configuring common devices and configuring SOHO multifunction printer and device settings are the skills that you should possess. The last part is about installing and maintaining different print technologies.
- Networking (20%)
This subject covers the comparison and contrast of ports for UDP and TCP, protocols, as well as their purposes. Next is comparing and contrasting common hardware devices for networking. This covers routers, switches, access points, firewall, Cloud network controller, NI card, hub, bridge, patch panel, repeater, Power over Ethernet, and more. Another subtopic is about installing and configuring basic SOHO networks, which are wired and those that are wireless.
The next portion of this section is about comparing and contrasting protocols targeting wireless networks. You should also know about the properties and use of services offered by hosts for networks, such as server roles, Internet appliance, and legacy or embedded systems. Besides that, the learners will have to study common configuration concepts for networks as well as connection types and network types for the Internet in addition to their features. The ability to utilize the appropriate tools for networking is also important.
- Virtualization & Cloud Computing (12%)
This section takes the students through various key tasks. They include the concepts for Cloud computing where the items, such as commonly found Cloud models, shared resources, rapid elasticity, and resource pooling, are covered. The other aspect is about setting up and configuring virtualization for the client side. This includes virtual machines and their purpose, hypervisor, and requirements for resources, emulator, security, and network.
- Hardware & Networking Troubleshooting (27%)
This objective is divided into seven core aspects. The initial one involves using the best practice technique in resolving problems. This includes identifying a problem, establishing a theory giving the probable cause, testing the theory, and more. The next one is about troubleshooting problems that affect motherboards, CPUs, RAM, and power. This happens by looking at common symptoms. The other subtopic covers troubleshooting of RAID arrays and hard drives where the applicants look at common symptoms, such as read/write failure, slow performance, inability to boot, S.M.AR.T. errors, unavailable RAID, and others.
There is also the domain related to troubleshooting common mobile gadget problems, printers, and common wired in addition to wireless network issues. For mobile gadgets, common problems to learn include no display, dim display, sticking keys, slow performance, and lack of wireless connectivity. Problems with printers include streaks, faded prints, and paper jam. When it comes to network issues, the symptoms to observe are the following: limited connectivity, no connectivity, IP conflict, and unavailable resources, such as the Internet, email, shares, printers, and more.
The CompTIA 220-1001 exam focuses on a range of topics and is designed to evaluate the competence of the candidates in mobile devices, hardware, networking technologies, Cloud computing, network troubleshooting, and virtualization. The highlights of these objectives are detailed below:
- Hardware: 27%
The test takers will be evaluated based on their knowledge of basic cable features, types, and purposes; common types of the connector; installing RAM types; installing and configuring storage devices; installing and configuring CPUs, add-on cards, and motherboards; different peripheral types; types and features of power supply; installing and configuring basic devices; installing and maintaining different print technologies; configuring SOHO multifunction printers/devices and settings; selecting and configuring relevant components for custom PC configurations to fulfill the customer needs or specifications.
- Hardware & Network Troubleshooting: 27%
This topic measures the ability of the applicants to utilize the best methodologies to solve problems; troubleshoot various problems associated with motherboards, CPUs, power, and RAM; troubleshoot RAID arrays and hard drives; troubleshoot projector, display, and video issues; troubleshoot basic mobile device problems; troubleshoot printers; troubleshoot basic wireless and wired network issues. It will also evaluate their in troubleshooting basic mobile device problems while following appropriate procedures.
- Networking: 20%
This section will measure one’s understanding of UDP and TCP protocols, ports, and purposes; basic networking hardware devices; installing and configuring basic wireless and wired SOHO networks; wireless networking protocols; properties of services offered by networked hosts; concepts of network configuration; Internet network types, connection types, and features; using the relevant networking tools.
- Mobile Devices: 14%
The learners should have the skills in installing and configuring laptop components and hardware; installing components in laptop display; using the relevant laptop features; connecting and configuring ports and accessories of mobile devices; understanding different characteristics of mobile devices; using methods to carry out mobile device synchronization; configuring fundamental mobile device network connectivity with the application support.
- Virtualization & Cloud Computing: 12%
This domain requires your skills in Cloud computing concepts, covering common Cloud models, shard resources, rapid elastic, on-demand, measured service, resource pooling, off-site email applications, metered, Cloud file storage services, virtual desktop, virtual application streaming, and Cloud-based applications. It also measures the skills of the students in installing and configuring client-side virtualization, covering an understanding of VMs purposes, resource requirements, security requirements, emulator requirements, network requirements, and hypervisor.
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