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Avaya 7004-1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004.1 |
| Related Certifications: | ACIS - Avaya Communication Server 1000 for Avaya Aura® ACSS - Avaya Communication Server 1000 for Avaya Aura® |
| Exam Format: | Multiple Choice Questions |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 66–68 |
| Passing Score: | 72% (approx. 49/68) |
| Available Languages: | English |
| Exam Registration: | Avaya Learning / Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based testing (online or test center depending on region) |
| Pre Condition: | Recommended prerequisite: ACIS - Avaya Communication Server 1000 for Avaya Aura® or equivalent CS 1000 experience. |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Maintenance and Troubleshooting | - System recovery procedures - Alarm handling and diagnostics |
| Upgrades and Lifecycle Management | - Software upgrade procedures - System patching and maintenance operations |
| IP Peer Networking | - Network topology and configuration - Signaling and connectivity |
| CS 1000 System Architecture | - Core components and system roles - Integration with Avaya Aura® environment |
| Dial Plan and Numbering Plans | - NARS and dialing plan configuration - Location codes and routing design |
7004-1 Exam FAQ: Before You Book Your Seat
Avaya Communication Server 1000 for Avaya Aura® Maintenance is an official Avaya exam, listed under exam code 7004-1. A passing result earns you the Avaya Communication Server 1000 for Avaya Aura® Maintenance certification at the Professional level. It also ties into ACIS - Avaya Communication Server 1000 for Avaya Aura®, ACSS - Avaya Communication Server 1000 for Avaya Aura®, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 66–68 questions inside 105 minutes on the Avaya Communication Server 1000 for Avaya Aura® Maintenance exam. That pace punishes hesitation, so rehearse it: the Prep4away software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Recommended prerequisite: ACIS - Avaya Communication Server 1000 for Avaya Aura® or equivalent CS 1000 experience.
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Avaya Communication Server 1000 for Avaya Aura® Maintenance goes through the official channels listed here.
When you schedule, note that the exam is delivered Computer-based testing (online or test center depending on region).
Avaya recommends the following training for Avaya Communication Server 1000 for Avaya Aura® Maintenance candidates.
Follow any course with the 66 practice questions in the Prep4away 7004-1 package; the software engine will even remind you which mistakes need another round.
Yes. Prep4away provides a free download demo of the Avaya Communication Server 1000 for Avaya Aura® Maintenance material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Avaya Communication Server 1000 for Avaya Aura® Maintenance exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Avaya Communication Server 1000 for Avaya Aura® Maintenance syllabus spans 5 domains, led by Upgrades and Lifecycle Management, IP Peer Networking, and CS 1000 System Architecture. The complete topic list is published above; candidates who study the map first rarely get lost later.
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?
- A. call will not complete as dialed
- B. RLI 3
- C. RLI 2
- D. RLI 4
- E. RLI 9
Correct Answer: D 🗳️
Click the Exhibit button.
A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?
- A. Table 2
- B. Table 3
- C. Table 4
- D. Table 1
Correct Answer: B 🗳️
Click the Exhibit button.
You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?
- A. Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
- B. Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
- C. Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
- D. Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
Correct Answer: D 🗳️
When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
- A. Nothing, Zone Based Dialing cannot be configured in Element Manger.
- B. The ZBN_PACKAGE (420) needs to be disabled.
- C. The CDP dialing plan needs to be programmed.
- D. Number Zones need to be configured
Correct Answer: D 🗳️
You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
- A. Optimal Route (OPRT)
- B. Minimum number of route lists (MNRL)
- C. Maximum number of route lists (MXRL)
- D. Routing Control (PTCL)
Correct Answer: C 🗳️
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