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Avaya 3306 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Configuration30%- Server installation and software setup
- Integration with Avaya Communication Manager and AES
- Network configuration, NIC settings, and ports
- Pre-installation requirements and preparation
Maintenance, Troubleshooting & Reporting20%- Backup, restore, and software updates
- System health monitoring and log analysis
- Enterprise Reporting setup and report generation
- Common issues and resolution procedures
Avaya Quality Monitoring (AQM) Integration & Setup25%- Recording modes and business rules configuration
- User roles, permissions, and access control
- Connecting ACR with AQM servers
- AQM architecture and component interaction
Avaya Contact Recording (ACR) Architecture25%- System components and server roles
- Supported environments and integration options
- Deployment models: single-server, distributed, redundant

Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

Which reports provides a summary of the current configuration of the Avaya Quality Monitoring system?

  • A. Configuration Report - > System Report -> Block Monitor Report
  • B. Additional -> Custom Events -> Activity Report
  • C. Configuration Report - > System Report -> System Configuration Report
  • D. Additional -> Custom Events -> System Administration Report
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

To configure the system's foundation data, which Avaya Quality Monitoring web client do you need to access?

  • A. Evaluations
  • B. Reporting
  • C. System Administration
  • D. Search and Replay
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

A technician is configuring the Avaya Contact Recording to work in a CS1000 environment
with AST recording.
Which entry must be added in the Avaya Contact Recording properties file for this configuration to work correctly?

  • A. aacc.v6=false
  • B. cc.v6=true
  • C. cc.v6=false
  • D. aacc.v6=true
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

After installing Enterprise Reporting and Report Net for Enterprise Reporting, a technician observes that the Enterprise Reporting URL http://YourServerName:8282/ws_portal is unable to launch.
What are two possible causes of this problem? (Choose two)

  • A. Enterprise Reporting uses Port 1433 instead of 8282.
  • B. The Enterprise Reporting Service may be disabled.
  • C. Enterprise Reporting was installed https instead of http.
  • D. Enterprise reporting requires the Avaya Quality Monitoring services to be running.
  • E. Enterprise Reporting uses port 1433 instead of 8282.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

It is strongly recommended to install the RedHat operating system (OS) from the kickstart file (ks.cfg).
When running the kickstart.exe for Avaya Contact Recorder, which three components are necessary to create a ks.cfg file? (Choose three)

  • A. The name of extra RedHat Package Manager (RPM) packages to be installed
  • B. The IP address of the Network Time Protocol (NTP) server
  • C. The MAC address of the Network Interface Card (NIC) Eth0
  • D. The /var partition size
  • E. The IP addresses of the network interfaces
Reveal Solution  Discussion  0

Correct Answer: B,D,E  🗳️

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