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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. Which THREE of the following are valid CRT safety rules? SELECT THREE

A) Wear a grounded ESD wrist strap.
B) Wear safety goggles.
C) Don't work alone.
D) Touch the computer's metal chassis.
E) Connect the AC power cord.
F) Remove any metal jewelry.

2. Which of the following is NOT one of the three qualities that define a quick fix?

A) can be performed quickly
B) involves little or no risk of harm to the system
C) eliminates intermittent problems
D) has little or no cost

3. Why do you need to take precautions when disposing of CRT displays? SELECT TWO

A) CRT displays may present a fire hazard.
B) CRT displays may contain toxic gases.
C) CRT displays may present a radiation hazard.
D) CRT displays may contain hazardous materials.
E) CRT displays may implode if mishandled.

4. Which section of the Power Mac G5 Service manual is the BEST place to look for instructions for replacing a processor?

A) Take Apart
B) Troubleshooting
C) Views
D) Basics

5. Which of the following Apple diagnostic utilities is the most appropriate for a service technician to test a Mac Pro?

A) Tech Tool Deluxe
B) Mac Test Pro
C) Apple Service Diagnostic
D) Apple Hardware Test

Solutions: