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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

A) MS SQL Server 2000
B) Informix 9.21.UC4
C) Oracle 0.0 or higher Id
D) Postgres 8.2.3 or higher
E) Sybase 12.5 or higher

2. Which two statements below about infinite campaigns are true? (Choose two)

A) Infinite Campaign terminates only when all agents log off from the campaign.
B) Infinite Campaign does not terminate by itself after processing all contacts.
C) To terminate an Infinite Campaign, manual intervention is required.
D) Infinite Campaign terminates automatically after processing all contacts.
E) Infinite Campaign is designated by Campaign Type 0.

3. A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)

A) ICRAdminUKI
B) ICRSipUserName
C) VPProductID
D) ICRSipTCPPort
E) VPRemoteLogWebService

4. What is the last step that is required after successful installation of intelligent Customer Routing (ICR) Core?

A) Reboot the machine.
B) Restart the httpd service.
C) Restart the ICR Core service.
D) Restart the terracotta service.

5. A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer.
What are the minimum hardware specifications for a customer supplied AAEP server machine?

A) dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex
B) single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex
C) dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex
D) dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex

Solutions: