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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What does bundling of products involve?

A) making sure all products arrive at the destination at the same time
B) putting all the products in one shipping package
C) offering two devices for the price of one
D) creating a package of accessories to offer at a single price

2. What is a function of the HP Universal Print Driver?

A) Automatically finds printers on the internet
B) Finds available printers and provides options to print to them
C) Secures the printer from network hackers
D) Automatically sends orders for HP Genuine Supplies

3. Why is understanding the meaning of color important?

A) to select colors that are easily available in the print market
B) to pick the colors that best match the user's personality
C) to avoid sending the wrong message to your customers
D) to select colors similar to a competitor's colors

4. HP ink cartridges are recycled by first shredding the plastic cartridge bodies What happens to the shredded material?

A) It is sold for use in shipping containers, auto parts, and carpet fibers.
B) It is used to make HP recycled paper, which is exclusively used on HP campuses worldwide.
C) It is used to make new print cartridges.
D) It is cleaned, compressed, and disposed of in the land fill.

5. What do traditional copier-centric agreements usually include?

A) Accessories for the device at no additional cost
B) A basic monthly fee with a per-copy charge over the maximum allowed monthly
C) No fees for breaking the contract early
D) Free additional memory

Solutions: