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HRCI Associate Professional in Human Resources Sample Questions:

1. When an employee's doctor releases the employee to return to work with restrictions, what should happen?
Response:

A) The employer is obligated to return the employee to the same job without doing all the heavy lifting.
B) The employer is required to pay the employee the normal rate even if there is no job available with the required restrictions.
C) The employer can determine whether there is a way to accommodate the restrictions.
D) The employer must take the employee back and find a way to accommodate the restrictions.

2. Federal regulations are important because:
Response:

A) They offer suggestions to the private sector but really have no strong influence over federal contractors.
B) They precede congressional action and guide Congress in the law-making process.
C) They give politicians a way to influence how government oversees the private sector.
D) They implement laws that Congress has passed.

3. Employment policies as laid out in the employee handbook can take precedence over union contracts.
Response:

A) If there is a conflict between the union contract and the employer's policies, the contract will always win.
B) Whenever there are different provisions in a union contract and employer policy, the differences must be arbitrated to resolution.
C) It is up to the manager of the unit involved to determine which will be applied in the given situation.
D) If a conflict arises, then the policy will always prevail.

4. Emma has never had to manage a union contract before. As the HR manager, she is involved with the grievance-handling process as the third step in the process. At her first meeting with the union steward, the steward began yelling at Emma and telling her what she had to do to satisfy the union in this situation. Emma was stunned.
What should she do?
Response:

A) Once the steward has blown off all her steam, Emma should continue the discussion by explaining the employer's position.
B) She has little choice but to sit there and take it. She is the employer's representative, and if she gets upset, it will only make matters worse.
C) Emma should call a recess and ask for a management representative to join the meeting with her so she can have some backup in an unpleasant situation.
D) Emma should recess the meeting and tell the steward that she will not continue their conversation until the steward can conduct herself in a civil manner.

5. HIPAA does not apply to which of the following?
Response:

A) A healthcare clearinghouse
B) Health plans
C) A chiropractor who has retired and sold the practice
D) A healthcare provider that sends medical records electronically

Solutions: