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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Which of the following statements is TRUE?

A) Processes cannot be improved by changing the sequence of activities alone.
B) Introducing bottlenecks is an important principle of business process re-design.
C) It is not permissible to show decision diamonds on a swim-lane diagram.
D) Improving the business process is concerned with removing problems identified in the AS-IS process.

2. Which of the following approaches is the variation of the Waterfall lifecycle that shows explicitly the link between the analysis stages and the testing stages?

A) Workflow model.
B) Unified process.
C) Spiral model.
D) V model.

3. Which of the following describes the objectives in a MOST analysis?

A) The approach the organisation intends to take to achieve its declared mission.
B) The goals against which the organisation's achievements can be measured.
C) The detailed means by which an agreed business strategy will be implemented.
D) The statements declaring what the business is in and what it intends to achieve.

4. An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?

A) Workshops.
B) Prototyping.
C) Ethnographic study
D) Interviewing.

5. In a particular organisation it is common practice to call all managers by their first name. It is part of the culture of the organisation. Newcomers are quickly corrected if they do not follow this informal approach. What would knowing about this convention be classified as in Requirements Engineering?

A) Explicit individual knowledge.
B) Tacit corporate knowledge.
C) Explicit corporate knowledge.
D) Tacit individual knowledge.

Solutions: