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What is the duration of the ITIL Practitioner Exam

• Length of Examination: 135 minutes
• Passing Score: 70%
• Format: Multiple choices, multiple answers

The ITIL Practitioner exam extends enlightenment to individuals who are interested in reaping knowledge on the adoption and adaptation of the ITIL system. It also proves one’s ability to avail support to the objectives set by a business due to the use of these solutions. The exam further aids professionals to go beyond speaking the ITIL language by gaining the capability in translating and utilizing it practically.

Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level

Ability to Communicate Effectively: As for this subject area, the individuals need to show their experience in the following:

• Applying knowledge of communications when planning and implementing improvements
• Explaining the importance, benefits, value, and nature of good communication
• Explaining the communication principles
• Explaining the purpose and value of communication techniques and tools
• Utilizing the relevant communication techniques and tools to support improvement in a specific given context

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