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Reference: https://www.exin.com/pt/certifications/it-service-management-foundation-based-iso-iec-20000-exam?language_content_entity=en

EX0-115 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our EX0-115 exam dumps will include the following topics:

• Introduction to IT Service Management 15%
• Service Design and Transition 5%
• The control processes and their relationships 20%
• The relationship processes and their relationships 15%
• The resolution processes and their relationships 10%
• The service delivery processes and their relationships 15%
• The Service Management System (SMS) 20%

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