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- Total Questions: 35
- Updated on: Oct 14, 2026
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- Total Questions: 35
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Failing the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills exam in 2026 does not just cost time — it means paying the full registration fee a second time. Drilling the 35 practice questions from Prep4away before you sit the 77-731 exam is the cheapest insurance available.
Microsoft 77-731 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills |
| Exam Number: | 77-731 |
| Exam Duration: | 50 minutes |
| Certificate Validity Period: | No expiration (MOS 2016 credentials do not expire) |
| Available Languages: | English, French, Portuguese, Chinese (Simplified), Spanish, German, Japanese |
| Exam Price: | Approximately 100–120 USD (varies by region) |
| Passing Score: | 700 (scaled score out of 1000) |
| Real Exam Qty: | Approx. 35–40 tasks (performance-based) |
| Exam Format: | Performance-based tasks in Outlook, Live application environment, Multiple-step simulation |
| Related Certifications: | MOS Excel 2016 MOS PowerPoint 2016 MOS Word 2016 MOS Outlook 2016 Expert (if applicable) |
| Recommended Training: | MOS Outlook 2016 Exam Prep Resources Microsoft Learn Outlook Training |
| Exam Registration: | Certiport Official Registration Microsoft Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam delivered via Certiport testing centers or authorized online proctoring. |
| Pre Condition: | No formal prerequisites required, but familiarity with Outlook 2016 interface is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/mos-outlook-2016/ |
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Manage Outlook Data and Settings | - Manage folders and mailbox structure - Use backup and export features - Configure data files and archiving |
| Manage Schedules | - Configure reminders and recurrence - Schedule meetings and invites - Create and manage calendar appointments |
| Manage Contacts and Tasks | - Create and assign tasks - Create and manage contacts - Track task progress and updates |
| Manage Messages | - Apply rules and filters - Compose and send email messages - Use search and categorize emails - Organize and manage messages |
| Manage Outlook Environment | - Configure mail accounts and profiles - Customize Outlook settings and options - Navigate Outlook interface efficiently |
Microsoft 77-731 Exam — Your Questions, Answered
The 77-731 exam, officially titled Outlook 2016: Core Communication, Collaboration and Email Skills, is the Microsoft exam you pass to earn the Microsoft Office Specialist (MOS) Outlook 2016 certification, a credential at the Associate level. Passing it confirms the skills defined in the official exam outline, and it is associated with related credentials such as MOS Word 2016, MOS Excel 2016, MOS PowerPoint 2016, MOS Outlook 2016 Expert (if applicable).
The 77-731 exam includes Approx. 35–40 tasks (performance-based) questions and gives you 50 minutes to finish them. That is a tight pace per question, so get used to reading each stem once, flagging anything uncertain, and moving on rather than getting stuck. Running timed practice tests in the Prep4away desktop or online test engine is the most reliable way to build that rhythm before exam day.
The passing score for the 77-731 exam is 700 (scaled score out of 1000), and the official registration fee is Approximately 100–120 USD (varies by region). Keep in mind that a failed attempt means paying Approximately 100–120 USD (varies by region) again in full to retake it, so book your slot only when your scores on Prep4away practice tests sit consistently above the passing line.
Microsoft lists the following prerequisites or eligibility notes for the 77-731 exam: No formal prerequisites required, but familiarity with Outlook 2016 interface is recommended.. Requirements can change over time, so confirm the details on the official exam page at Microsoft's official site before you register.
You can register for the 77-731 exam through the official channels below:
The exam is delivered in the following format: Proctored exam delivered via Certiport testing centers or authorized online proctoring.. Choose a date that leaves you enough time to work through the full 35-question practice set first.
Microsoft recommends the following training resources for 77-731 candidates:
Official courses build the theory, and the 35 practice questions from Prep4away help you turn that theory into exam-ready speed and accuracy.
Yes. Prep4away offers a free PDF demo of the 77-731 material, so you can check the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by a 100% Money Back Guarantee with clear conditions: if you take the corresponding 77-731 exam within 60 days of purchase and do not pass, you can apply for a full refund. The candidate name must match the payer name, and you need to submit a scanned exam enrollment slip together with the official Score Report PDF within 2 days of taking the exam; claims are processed within 7 days. Sitting the exam within 3 days of purchase, downloading without taking the exam, free materials, and expired orders are not covered. If you would rather not take a refund, you can exchange your order for two free exam products of equal value and keep the update service on your original purchase.
Delivery is instant: your download links are emailed within one minute of payment, and you can also download directly from the website. If nothing arrives within 2 hours, contact customer service and check your spam folder. There is no limit on how many computers you can install the material on.
The 77-731 exam blueprint is divided into 5 domains, starting with Manage Outlook Environment; Manage Schedules; Manage Messages. For the complete domain-by-domain breakdown, see the Exam Topics section above — it lists every topic the current outline covers.
Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills Sample Questions:
Configure Outlook so that email from a contact is never sent to the junk e-mail folder.
Correct Answer:
See below for solution.
Explanation
Home tab - Junk - Junk email options - safe recipients - click on "Also trust email from my contacts"
Import the contacts from the PersonalContacts.csv located in the Documents folder into the Contacts folder.
Correct Answer:
See below for solution.
* File - open & export - Import/Export
* Import from another program or file
* Comma separated values
* Locate the file and import


Sort the messages in the inbox by importance with high importance at the top and low importance at the bottom. Within each importance level, sort the messages by the date received with the most recent message shown first.
Correct Answer:
See below for solution.
Explanation
Click on View tab and then View settings. In sort option select the following.
In the Drafts folder, open the ''New Website" message. Insert a hyperlink on the word "here'' that links to ''https//www.contoso.com''. Send the message.
Correct Answer:
See below for solution.
Explanation
Open the message. Right click on the word "here", press Ctrl+k short key. Enter the website address, ok and send the message.
Viewing page 1 out of 9 pages.
Viewing questions 1-4 out of 35 questions.
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