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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?

A) Donor Profile
B) Recency, Frequency, and Monetary Value (RFM) Scoring
C) Timeline

2. A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A) A Program with Goals and Action Item Templates
B) A Program with Action Item Templates
C) A new Case Plan
D) A Program with Goals

3. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Sales Process
B) Customizable Rollups
C) Automatic Campaign Member Management
D) Customizable Campaign Influence

4. What is an element of a logic model or theory of change?

A) Budget
B) Outputs
C) Progress

5. A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?

A) Batch Assign Reviews
B) Form Review
C) Form Overview

Solutions: