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Nortel 920-328 Exam Syllabus Topics:

SectionObjectives
Topic 1: Operations and Maintenance Considerations- System monitoring
  • 1. Fault detection and logging
    • 2. Performance monitoring tools
      - Upgrade and migration planning
      • 1. Legacy migration considerations
        • 2. Version upgrade strategies
          Topic 2: Network Design and Engineering- Capacity and performance planning
          • 1. Bandwidth and QoS considerations
            • 2. User load estimation
              - Deployment planning
              • 1. Site topology design
                • 2. High availability and redundancy planning
                  Topic 3: MCS 5100 Architecture and Components- Platform integration
                  • 1. Interoperability with legacy Nortel systems
                    • 2. Integration with SIP/VoIP networks
                      - System architecture overview
                      • 1. MCS 5100 core components and roles
                        • 2. Session management architecture
                          Topic 4: Call Control and Session Management- Feature services
                          • 1. Enterprise telephony features
                            • 2. Presence and messaging services
                              - SIP call flows
                              • 1. Registration and session initiation
                                • 2. Call routing and termination logic

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