Exam Name: Oracle Customer Data Management Cloud Service 2017 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Sales Cloud
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Updated: Sep 23, 2026
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Oracle 1z0-978 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Customer Data Management Cloud Service 2017 Implementation Essentials |
| Exam Number: | 1Z0-978 |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Exam Price: | $245 USD (varies by region) |
| Exam Format: | Multiple choice, Multiple response |
| Recommended Training: | Oracle Customer Data Management Cloud Training |
| Exam Registration: | Oracle Certification Registration Oracle Pearson VUE Exam Delivery |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or test center-based exam (Oracle testing delivery via Pearson VUE) |
| Pre Condition: | Basic understanding of Oracle Cloud applications and customer data management concepts is recommended; no strict formal prerequisites published. |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1z0-978 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Integration | - Importing customer data - Integration with Oracle Cloud applications |
| Implementation and Deployment | - Deployment best practices - Troubleshooting and maintenance |
| Governance and Data Stewardship | - Role of data stewards in CDM - Data governance principles |
| Configuration and Setup | - Initial environment setup and configuration - Data model configuration and extensibility |
| Data Quality and Matching | - Matching rules and duplicate prevention - Survivorship rules and data consolidation |
| Customer Data Management Fundamentals | - Oracle CDM Cloud architecture overview - Core concepts of Customer Data Management |
1z0-978 Exam FAQ: Products, Policy, and Prep
Three versions of the same study materials, each with its own character: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 65 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Basic understanding of Oracle Cloud applications and customer data management concepts is recommended; no strict formal prerequisites published. Since requirements change over time, confirm the latest on the official Oracle exam page before scheduling.
The official Oracle Customer Data Management Cloud Service 2017 Implementation Essentials outline defines 6 domains. The leading three are Implementation and Deployment, Data Integration, and Governance and Data Stewardship. The full list is in the topics section above, and Prep4away's 65 practice questions cover each one.
Oracle recommends these training resources for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam:
Follow the training with steady self-testing — the 65 practice questions from Prep4away help you apply theory and fill any gaps the training leaves.
The 1z0-978 exam is a Oracle certification exam validating the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials syllabus shown above. Candidates in 2026 prepare for it with Prep4away's 65 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Scoring and fees are published by Oracle and may change; verify the current figures on the official site.
Prep4away issues a full refund if you take the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or test center-based exam (Oracle testing delivery via Pearson VUE) Register for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam through these official channels:
After booking, Prep4away delivers your practice questions within 1 minute — preparation starts the same day.
The official Oracle page publishes the current question count and duration; review it before your test date.
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and has built party usage filter rules. However, the rules are not working and cannot be seen in the user interface.
As an implementation advisor, what would you do to resolve this?
- A. Activate filter rule before use.
- B. Configure user interface pages by using Application Composer.
- C. Run the Enable Party rules job.
- D. Compile filter rule before use.
Correct Answer: D 🗳️
You went to create an appointment with a default time zone of IST(GMT+5:30). How can this be achieved?
- A. using Set Preferences > Regional Preferences
- B. using Set Preferences >Calendar and Appointment Preferences
- C. using the Manage Activity Profile Options task
- D. can only be done manually
Correct Answer: B 🗳️
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and is planning to manage account and contact information with greater accuracy. You are called on as a data specialist to advise about the import of contacts related to the customer's account.
Which two need to be provided to load related account contact records? (Choose two.)
- A. PartyOrigSystemReference
- B. PartyOrigSystem
- C. ContactOrigSystemReference
- D. ContactOrigSystem
- E. ContactPartyOrigSystem
Correct Answer: B,C 🗳️
A life science industry customer is implementing Oracle Customer Data Management and they are planning to integrate it with multiple source systems. They are concerned about the Web service security mechanisms that have been enabled by using Application Composer and have asked for your advice.
Which three are standard Web service security mechanisms available? (Choose three.)
- A. Message Protection
- B. HTTPS Protection
- C. XML Protection
- D. Security Assertion Markup Language (SAML)
- E. Secure Socket Layers (SSLs)
Correct Answer: A,D,E 🗳️
In Oracle Customer Data Management, which role comes with complete access privileges to personally identifiable information?
- A. Sales Representative
- B. Sales Administrator
- C. Sales Manager
- D. Security Manager
Correct Answer: B 🗳️
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