Exam Name: SAP Certified Application Associate - SAP Commerce Cloud Business User
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate
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SAP C_C4H320_02 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4H320_02 |
| Related Certifications: | SAP Certified Associate - Business User - SAP Commerce Cloud |
| Available Languages: | English |
| Certificate Validity Period: | 5 years |
| Exam Price: | USD 541–543 |
| Real Exam Qty: | 80 |
| Passing Score: | 63% |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple Choice, Multiple Response |
| Recommended Training: | SAP Learning Journey: SAP Commerce Cloud Business User C4H320 SAP Commerce Cloud Business User |
| Exam Registration: | Pearson VUE SAP Learning Hub |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic understanding of e-commerce concepts and web technologies; no mandatory prior certification required |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-application-associate-sap-commerce-cloud-business-user |
SAP C_C4H320_02 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Essential Foundations | 21–30% | - Backoffice Administration - Validation Framework - ImpEx Import/Export - Cron Jobs and Scheduling - Workflow Management |
| Topic 2: Order Management and Customer Support | <=10% | - Assisted Service Mode (ASM) - Order Management Services - Basic Order Management - Customer Support Cockpit |
| Topic 3: Product Content Management | 11–20% | - Product Modeling and Variants - Categorization and Classification - Media Management - Catalog Structure and Management |
| Topic 4: Integrations | <=10% | - Integration Extension Pack - Internal Integration Tools - External System Connectivity |
| Topic 5: Commerce | 21–30% | - Adaptive Search - Search and Navigation - Promotions and Coupons - B2C and B2B Commerce Features - Shopping Cart and Checkout - Pricing and Tax Calculation |
| Topic 6: Web Content Management | 11–20% | - Composable Storefront (Spartacus) - CMS2 Data Model - Personalization Module - SmartEdit Interface |
C_C4H320_02 Exam Facts and the Service Behind Them
- Essential Foundations (21–30%)
- Integrations (<=10%)
- Web Content Management (11–20%)
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
What is a variant product? (1)
- A. A product template configurable via SAP Commerce, bundling module
- B. product representing one purchasable version of a base product
- C. A product template configurable via SAP Configure, Price, and Quote
- D. A product representing multiple purchasable versions of a base product
Correct Answer: B 🗳️
Which integrations are supported out-of-the-box by SAP Commerce? (2)
- A. SAP Product Lifecycle Management
- B. SAP Address Validation
- C. LDAP Integration
- D. SAP Synchronous Order Management
Correct Answer: C,D 🗳️
Why might you use an ImpEx script? (3)
- A. To migrate data from a testing environment to a quality assurance environment
- B. To make changes to the items.xml file
- C. To set up user groups and access rights
- D. To import a specific set of product data using a cron job
- E. To install AddOns
Correct Answer: A,C,D 🗳️
What SEO features does SAP Commerce offer? (3)
- A. Fields in PCM for meta descriptions and keywords
- B. Automatically generated meta descriptions and keywords
- C. Configurable URL construction rules
- D. Automatically generated HTML sitemaps
- E. Automatically generated XML sitemaps
Correct Answer: A,D,E 🗳️
How does Personalization mode in SmartEdit visualize multiple customizations simultaneously? (2)
- A. SmartEdit draws color-coded boxes around the customizations for each segment
- B. SmartEdit shows customized components in a lightbox, with other components deemphasized
- C. SmartEdit labels the customized components as "A", "B" and so on, referring to different segments
- D. SmartEdit shows only those components that are different as a result of customization
Correct Answer: A,C 🗳️
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