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Simens STI-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SMB Market & Customer Requirements | 25% | - Decision-making process in SMB organizations - Business and communication needs of SMB customers - Characteristics of SMB segment |
| SMB Sales Process & Opportunity Qualification | 25% | - Identifying sales opportunities - Qualifying customer requirements and budget - Value-based selling approach |
| Siemens SMB Solutions Portfolio | 30% | - Solution positioning and benefits for SMB - UC applications and collaboration tools - OpenScape Office and OpenScape Voice overview |
| Proposal, Pricing & Closing | 20% | - Creating SMB-focused proposals - Negotiation and closing techniques - Pricing models and licensing options |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
What are voice systems used for? (Choose three)
- A. To ensure security of the transmitted data over unsecured infrastructure.
- B. To offer enhanced features, such as voicemail services, functionality such as conferencing, and productivity gains to the users.
- C. To provide internal communication within the business without incurring any carrier or network charges.
- D. To aggregate outgoing calls to the public network.
Correct Answer: B,C,D 🗳️
What is a SIP trunk?
- A. A general term for different types of high-speed, high-bandwidth connections to the Internet.
- B. An un-contended link to an ISP for the Internet connection.
- C. A service provided over the Internet.
- D. A mobile phone to PABX adapter.
Correct Answer: C 🗳️
Which of the following is a global network of computers and computer networks all working to a common set of open communication standards?
- A. PSTN
- B. PBX
- C. Internet
- D. Point-to-point
Correct Answer: C 🗳️
Which of the following are performance-hindering issues related to WAN implementations of VoIP? (Choose three)
- A. Packet jitters and loss of packets.
- B. Longer end-to-end delays.
- C. Limited bandwidth.
- D. High transmission error rate and retransmission of signaling packets.
Correct Answer: A,B,C 🗳️
How do HiPath 3000 and HiPath OpenOffice help in reducing energy usage? (Choose two)
- A. These hot desk and mobility solutions help implement desk sharing schemes.
- B. These solutions allow ad hoc conferences to happen effectively.
- C. These solutions provide HD user experience.
- D. These solutions reduce office space to maintain, heat and air-condition.
Correct Answer: A,D 🗳️
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