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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A) Web, mobile, callcenter, and in-store.
B) All direct channels including mobile touchpoints.
C) All direct channels.
D) Both direct and extended channels like social networks.

2. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A) Personalization and marketing across all channels.
B) Servicing customer needs across multiple channels.
C) Sourcing and procurement of goods and services.
D) Selling and fulfillment across channels.

3. The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.

A) make quote negotiationsmore effective since alternative quotes can be presented to a prospect
B) handle approvals of quotes
C) Both A and B.
D) find the optimal price point of a quote

4. How does WebSphere Commerce support the business need of running multiple sites or micro-sites?

A) Widgets
B) Site Management Tools
C) Extended sites
D) Starter store sites

Solutions: