Exam Name: Salesforce Certified Experience Cloud Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant
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Salesforce EX-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Experience Cloud Consultant |
| Exam Number: | EX-101 |
| Passing Score: | 68 |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Select, Multiple Choice |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Administrator |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 60 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam at authorized testing centers or remotely |
| Pre Condition: | Recommend having at least 6-12 months of hands-on Experience Cloud implementation experience. Salesforce Administrator certification is recommended but not required. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/experiencecloudconsultant |
Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Integration | 28% | - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Configure email and notification templates - Configure SSO and authentication providers - Integrate external systems via APIs and connected apps - Implement search functionality and content tagging |
| Topic 2: Change Management and Training | 13% | - Plan and execute change management activities - Create training materials and end-user guides - Define support processes and escalation paths - Develop user adoption strategy and documentation |
| Topic 3: Solution Design and Business Logic | 28% | - Configure Lightning Web Components for customizations - Implement security model (profiles, permission sets, sharing rules) - Configure navigation, menus, and site structure - Design data access and visibility rules - Set up and manage CMS content and files - Design Experience Cloud site architecture (themes, templates, branding) |
| Topic 4: Discovery and Scoping | 18% | - Define scope and create solution design - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges - Identify key stakeholders and user personas |
| Topic 5: Analytics and Monitoring | 13% | - Configure Site.com analytics and reporting - Implement error handling and logging - Monitor site performance and user engagement - Conduct user feedback collection and optimization |
Straight Answers for Salesforce Certified Experience Cloud Consultant Candidates
The latest exam information lists 60 questions for the EX-Con-101 exam, to be completed within 105 minutes minutes. Knowing the format cold is half the battle — timed practice handles the other half.
These are the core domains of the Salesforce Certified Experience Cloud Consultant blueprint:
- Solution Design and Business Logic (28%)
- Implementation and Integration (28%)
- Change Management and Training (13%)
The remaining domains appear in the full official outline, all of which our bank addresses.
Salesforce sets the following prerequisites for the Salesforce Certified Experience Cloud Consultant: Recommend having at least 6-12 months of hands-on Experience Cloud implementation experience. Salesforce Administrator certification is recommended but not required..
Check the current requirements on the official certification page before scheduling.
Validity is maintained, not assumed. Our dedicated IT team checks the system and pushes new versions to the site continuously, so the EX-Con-101 bank on sale is always the latest — with expert-verified answers across the Salesforce Certified Experience Cloud Consultant objectives. You can also pick the format that fits your devices: an easy-to-read PDF, a Windows PC test engine, or a browser-based online engine for Windows, Mac, Android, and iOS. Questions? Support replies to instant messages and emails within two hours.
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As of the latest information, the EX-Con-101 exam's passing score is 68 and the registration fee is $200 USD. Salesforce can adjust either figure, so verify both on the official site before you book.
Salesforce Certified Experience Cloud Consultant Sample Questions:
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Chatter posts related to a record will be available in the employee app as well as the main org.
- B. Experience Cloud cannot be used for employee apps.
- C. Employee apps are only available in Unlimited Edition.
- D. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Correct Answer: A,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
- A. The preconfigured Insights reports need to be modified to meet GDPR requirements.
- B. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
- C. The Community manager for Europe does not have System Administrator privileges.
- D. The Experience Cloud site for Europe has more than a million users.
Correct Answer: A 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
- A. Channel Account
- B. Commerce Portal
- C. External Apps
- D. Customer Community Plus
Correct Answer: C,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
- A. Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
- B. Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
- C. Click "New" on the User Setup page in Lightning Experience.
- D. Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
Correct Answer: A 🗳️
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
- A. Customer service
- B. Partner Central
- C. Build Your Own
- D. Help Center
Correct Answer: B,C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
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