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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers

A) Chatter posts related to a record will be available in the employee app as well as the main org.
B) Experience Cloud cannot be used for employee apps.
C) Employee apps are only available in Unlimited Edition.
D) Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.

2. Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?

A) The preconfigured Insights reports need to be modified to meet GDPR requirements.
B) The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
C) The Community manager for Europe does not have System Administrator privileges.
D) The Experience Cloud site for Europe has more than a million users.

3. Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers

A) Channel Account
B) Commerce Portal
C) External Apps
D) Customer Community Plus

4. An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?

A) Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
B) Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
C) Click "New" on the User Setup page in Lightning Experience.
D) Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".

5. Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers

A) Customer service
B) Partner Central
C) Build Your Own
D) Help Center

Solutions: