Instant Download Avaya : 72400X Questions & Answers as PDF & Test Engine
Updated: Sep 10, 2026
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Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Presence & Messaging Services | 25% | - Avaya Aura Presence Services Deployment - Instant Messaging Configuration - Integration with System Manager & Session Manager |
| Topic 2: Equinox Solution Architecture | 20% | - Avaya Aura Platform Components - Breeze Platform & Snap-ins - Equinox/IX Workplace Client Overview |
| Topic 3: Avaya Aura Messaging Integration | 20% | - Troubleshooting Messaging Issues - Voicemail Routing & MWI - User Provisioning & Synchronization |
| Topic 4: Client Configuration & Troubleshooting | 20% | - Diagnostic Tools & Log Analysis - Call Flows & Signaling - Desktop & Mobile Client Setup |
| Topic 5: Session Border Controller & Security | 15% | - Certificate Management - Firewall Traversal & Security Policies - ASBCE for Remote Access |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
A user is trying to register their Avaya IX Workplace for Web Client from the Public Network, but it displays the message:
"Connecting" indefinitely
Using traceSBC reveals no messages at all.
What is the reason for the clients failure to register?
- A. There is an issue with the ASBCE B1 interface.
- B. The STUN/TURN configuration is incorrect on the Media Server.
- C. There is a problem with the user's Client certificate.
- D. The STUN/TURN configuration is incorrect on the ASBCE.
Correct Answer: A 🗳️
Avaya IX Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error:
403 Forbidden Reason: "NoDefaultMCUService"
Based on the error message in the trace, what is the cause of the problem?
- A. No Equinox Media Server is available.
- B. There is no Virtual Room assigned.
- C. There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
- D. No Equinox Media Server is set as a default Multipoint Control Unit (MCU).
Correct Answer: C 🗳️
A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.
Which log is useful for locating web authentication problems?
- A. OAMP.log
- B. CAS.log
- C. catalina
- D. AADS.log
Correct Answer: D 🗳️
Which troubleshooting tool is used to determine the state of Avaya Aura Device Services (AADS) after installation/upgrade?
- A. User Diagnostics tool
- B. traceSM
- C. Post-Install Verification tool
- D. AADSInstallStatus.sh script
Correct Answer: C 🗳️
Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?
- A. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
- B. The maximum number of licensed subscribers has been reached.
- C. The maximum number of subscribers has been reached.
- D. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
Correct Answer: D 🗳️
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