Exam Name: Salesforce Certified Field Service Lightning Consultant
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Instant Download Salesforce : Field-Service-Lightning-Consultant Questions & Answers as PDF & Test Engine
Updated: Sep 23, 2026
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Salesforce Field-Service-Lightning-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Field Service Lightning Consultant Exam |
| Exam Number: | Field-Service-Lightning-Consultant |
| Available Languages: | English |
| Real Exam Qty: | Approximately 60 |
| Exam Format: | Multiple choice, Multiple select |
| Exam Price: | $200 USD |
| Certificate Validity Period: | 1 year (requires annual maintenance) |
| Exam Duration: | 105 minutes |
| Related Certifications: | Sales Cloud Consultant Service Cloud Consultant |
| Recommended Training: | Field Service Lightning Trailmix (Salesforce Trailhead) |
| Exam Registration: | Salesforce Certification Registration (Webassessor) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center via Kryterion Webassessor |
| Pre Condition: | Recommended: Salesforce Service Cloud Consultant certification or equivalent experience in Service Cloud and Field Service implementation |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/fieldserviceconsultant |
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Inventory and Asset Management | - Asset lifecycle management - Inventory tracking |
| Work Order Management | - Service appointments and scheduling - Work order lifecycle |
| Reporting and Analytics | - Performance metrics - Field service reporting |
| Field Service Fundamentals | - Core concepts of Field Service - Roles and service resources |
| Integration and Configuration | - Integration with Service Cloud - System configuration and setup |
| Mobile Workforce Management | - Offline capabilities and updates - Salesforce Field Service mobile app |
| Scheduling and Optimization | - Scheduling policies - Optimization strategies |
Salesforce Certified Field Service Lightning Consultant Exam — Your Questions Answered
Three versions of the same study materials, each with its own character: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 303 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Recommended: Salesforce Service Cloud Consultant certification or equivalent experience in Service Cloud and Field Service implementation Since requirements change over time, confirm the latest on the official Salesforce exam page before scheduling.
The official Salesforce Certified Field Service Lightning Consultant outline defines 7 domains. The leading three are Field Service Fundamentals, Mobile Workforce Management, and Scheduling and Optimization. The full list is in the topics section above, and Prep4away's 303 practice questions cover each one.
Salesforce recommends these training resources for the Salesforce Certified Field Service Lightning Consultant exam:
Follow the training with steady self-testing — the 303 practice questions from Prep4away help you apply theory and fill any gaps the training leaves.
The Field-Service-Lightning-Consultant exam is a Salesforce certification exam validating the Salesforce Certified Field Service Lightning Consultant syllabus shown above. It belongs to these credential paths: Sales Cloud Consultant, Service Cloud Consultant. Candidates in 2026 prepare for it with Prep4away's 303 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Scoring and fees are published by Salesforce and may change; verify the current figures on the official site.
Prep4away issues a full refund if you take the Salesforce Certified Field Service Lightning Consultant exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or onsite testing center via Kryterion Webassessor Register for the Salesforce Certified Field Service Lightning Consultant exam through these official channels:
After booking, Prep4away delivers your practice questions within 1 minute — preparation starts the same day.
The Salesforce Certified Field Service Lightning Consultant exam contains Approximately 60 to complete within 105 minutes. Timed simulation in the Prep4away Desktop Test Engine teaches that rhythm before exam day does.
Salesforce Certified Field Service Lightning Consultant Sample Questions:
Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
- A. Customer Communities Plus
- B. Partner Communities
- C. Chatter Files Connect
- D. Customer Communities
- E. Chatter Customer Groups
Correct Answer: A,B,D 🗳️
Universal Containers has enabled Field Service Lightning and is looking to enable Entitlements for Work Orders. What should a Consultant take into consideration?
- A. Managing page layouts and validation rules can be done in Salesforce Lightning.
- B. Creating Entitlements for Work Orders requires Lightning to be enabled.
- C. Managing page layouts and milestone trackers can be done in salesforce1.
- D. Creating Entitlements for Cases and Work Orders must be separated.
Correct Answer: D 🗳️
universal containers want to standardize creation of work orders. Historically, work orders have been set up with the incorrect skills and estimated time to completion.
What should a consultant utilize to meet this requirement?
- A. Entitlement templates
- B. Work types
- C. Work order record types
- D. Entitlements
Correct Answer: B 🗳️
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?
- A. 25 contractors
75 contractors
25 contractors - B. 100 contractors
100 contractors - C. 25 contractors
100 contractors
Correct Answer: C 🗳️
Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. UC would like the Work Order to be linked to the Case and have the Customer Service Representative select a pre-defined template for the Work Order within the Service Console. Which two items should a Consultant recommend in order to achieve this? Choose 2 answers
- A. Use Record Types to achieve pre-defined templates.
- B. Add the Work Order Quick Action on the Case.
- C. Use Work Types to achieve pre-defined templates.
- D. Add the Work Order Quick Action on the Account.
Correct Answer: B,C 🗳️
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