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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?

A) A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
B) A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
C) Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
D) A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info

2. You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?

A) Change one of the usernames so they are not duplicated.
B) Deactivate one of the accounts to remove the conflict.
C) Update both user emails to match the email used for SSO.
D) Make this user a multi-channel guest.

3. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will be converted to a single workspace channel in the migrating workspace.
B) It will be converted to a private multi-workspace channel.
C) It will be converted to a public multi-workspace channel.
D) It will remain as a Slack Connect channel.

4. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Statement of work (SOW)
B) Policies & settings documentation
C) Communications plan
D) Grid Orientation curriculum
E) Roles and responsibilities matrix

5. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
B) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
C) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
D) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.

Solutions: