Exam Name: Energy and Utilities Cloud Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional Certification
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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 13% | - Understand current state architecture - Document customer business needs, value and vision - Identify gaps between requirements and standard capabilities |
| Solution Design | 36% | - Map Energy and Utilities Cloud components to requirements - Define security and data access model - Validate data model fitment - Define future state architecture - Design future state business processes - Understand deployment tools and best practices |
| Implementation | 38% | - Contract management configuration - Post-sales process enablement - Order Capture setup - License and access management - Data migration and integration - Product and pricing configuration - Initial setup and configuration - Industry-specific component setup |
| Test and Deploy | 13% | - User acceptance testing management - Deployment planning and execution - Testing strategy and scenario design |
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?
- A. By Installing Node.js + SFDX
- B. By Installing Node.js + Visual Studio
- C. By Installing Node.js + Puppeteer module
- D. By Installing Node.js + Velocity Build Tool
Correct Answer: C 🗳️
A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?
- A. Salesforce Service Console license
- B. Salesforce Field Service license
- C. Salesforce Contact Center license
- D. Energy and Utilities Base Service license
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?
- A. Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.
- B. To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.
- C. Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.
- D. First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.
Correct Answer: C,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?
- A. Test the account creation: Accounts younger than 365 days won't be qualified for creation.
- B. Test the account creation: Accounts older than 365 days will not be qualified for creation.
- C. Test the product eligibility: The product will not be not available for accounts older that 365 days
- D. Test the order creation: Order can't be created for the account older than 365 days.
Correct Answer: D 🗳️
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
- A. Using usage price
- B. Using monthly recurring price
- C. Using a subscription pricing plan
- D. Using onetime price
Correct Answer: A 🗳️
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