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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Diagnostics- Fault isolation and recovery
  • 1. Alarm and log analysis
    • 2. Network and telephony problem resolution
      Networking and High Availability- Network connectivity and resiliency
      • 1. IP networking for Communication Server 1000
        • 2. Redundancy, survivability, and failover mechanisms
          Installation and System Administration- Configuration and administration
          • 1. Dial plan and feature administration
            • 2. User and device configuration
              Maintenance Operations- Routine maintenance procedures
              • 1. Backup and restore operations
                • 2. Software upgrades and patch management
                  Communication Server 1000 Architecture- System architecture and components
                  • 1. Communication Server 1000 hardware platforms
                    • 2. Avaya Aura integration and system roles

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. Which functionality do TIE trunks provide?

                      A) provide incoming or outgoing service only, and not a combination of incoming/outgoing connections
                      B) connects a telephone companies' central office and the PBX of a customer
                      C) allows an outside caller to dial a station on a PBX directory
                      D) connects two different PBXs, whether In the same budding or farther away


                      2. A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
                      Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?

                      A) Template change
                      B) Group change
                      C) Courtesy change
                      D) Bulk change


                      3. An existing customer upgraded to Communication Server 1000 RIs 7.5 but plans on staying on an H.323 network environment until their key systems in the network get upgraded to SIP. Their last 7.0 system is just now being put into service and you are configuring the H.323 Gateway Properties using Element Manager.
                      What is the correct entry for the Primary Gatekeeper IP address?

                      A) Signaling Server T-LAN IP that runs the Gatekeeper application
                      B) Private domain name field for the Gatekeeper
                      C) Node ID assigned to the site where the Call Server is located
                      D) Signaling Server E-LAN IP that hosts the Primary Re-direct Server


                      4. Click the Exhibit button.

                      Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?

                      A) The call will terminate at the Boston location at extension 7449.
                      B) The call will terminate at the Albany location at extension 7449.
                      C) The call will terminate at the LDN of 518-267-7300 over Route 10
                      D) The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.


                      5. Click the Exhibit button.

                      A customer requires that Distinctive Ringing on a route be allowed.
                      Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?

                      A) CRTO, CRT1, and CRT2
                      B) DFN0, DFN1, and DFN2
                      C) RNGO, RNG1, RNG2
                      D) FNA0, FNA1, and FNA2


                      Solutions:

                      Question # 1
                      Answer: D
                      Question # 2
                      Answer: C
                      Question # 3
                      Answer: A
                      Question # 4
                      Answer: B
                      Question # 5
                      Answer: B

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