Exam Name: Selling HP Device as a Service 2018
Certification Provider: HP
Corresponding Certification: HP Sales Certified
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Updated: Sep 15, 2026
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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Device as a Service (DaaS) Fundamentals | - Lifecycle management approach (procurement, deployment, support, refresh) - DaaS value proposition and business outcomes - Customer pain points addressed by DaaS |
| Implementation and Service Delivery Overview | - Deployment models and rollout considerations - Refresh cycles and asset lifecycle management - Device management and support processes |
| HP DaaS Offer Structure | - Service levels and support components - Financing and subscription-based models - Hardware, services, and software bundling |
| Sales Positioning and Competitive Differentiation | - Target customer segments and use cases - Positioning HP DaaS vs traditional device procurement - Competitive comparison and value messaging |
| Solution Design and Customer Scenarios | - Operational efficiency and IT cost reduction scenarios - Mapping customer requirements to DaaS offerings - End-user computing lifecycle optimization |
HP Selling HP Device as a Service 2018 Sample Questions:
Which option is available to customers after 45 days into the trial for DaaS Analytics and Proactive Management?
- A. upon request, evaluate mobile devices with the service
- B. upon request, evaluate HP Service Expert support
- C. upon request, receive devices from HP to test the service
- D. upon request, extend the trial for 60 days
Correct Answer: A 🗳️
When positioning HP DaaS with a CTO/CIO. which points should be stressed to build the case for HP DaaS?
(Select two.)
- A. HP DaaS is offered as both a cloud-based service and an on-premise service.
- B. HP DaaS replaces your IT helpdesk solution.
- C. HP DaaS device analytics can help optimize device management.
- D. HP DaaS can free up IT resources so you can focus on more strategic tasks.
- E. HP DaaS device insights will eliminate risks to devices and data.
Correct Answer: C,D 🗳️
Which stakeholder is the biggest influencer in the product evaluation phase of the services buyer journey?
- A. the Specialist IT Manager
- B. the C-Suite Chief Technology Officer (CTO)
- C. the Head of Procurement
- D. the Chief Financial Officer (CFO)
Correct Answer: C 🗳️
Who is primarily responsible for the installation of the lightweight software client app on devices for the HP DaaS Analytics and Proactive Management service?
- A. HP Service Experts
- B. customer IT Admins
- C. external IT Admin Experts
- D. channel partner IT Admins
Correct Answer: B 🗳️
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