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HP Selling HP EMEA cMPS Sample Questions:

1. Who is responsible for the Help Desk support withacMPS contract?

A) Channel Managed Print Services partner
B) Customer
C) Specialized Service Company
D) HP

2. Which two major types of HP imaging and printing solutions are available to customers? (Select two.)

A) Third-party solutions integrated in the device
B) Re-manufactured supplies solutions
C) HP solutions integrated in the device
D) Direct mail accessories that auto install
E) Optional solutions that extend functionality

3. Which security feature is included with the HP Universal Print Driver?

A) Settings for control panel access controls
B) Print job encryption
C) Group security policies
D) Settings to close unused ports

4. Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)

A) A supplies delivery capability
B) Onsite resources for large customers
C) Contract management and utility-based invoicing capabilities
D) Assessment services with the HP approved audit tools
E) Licenses for Microsoft Access to run the channel-led pricing tool

5. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
B) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
C) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

Solutions: