Exam Name: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
Certification Provider: IBM
Corresponding Certification: IBM Certified Solution Advisor
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Updated: Oct 12, 2026
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IBM C2010-591 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 |
| Exam Number: | C2010-591 |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Exam Format: | Multiple choice |
| Related Certifications: | IBM Certified Solution Designer - Tivoli Service Delivery and Process Automation Solutions |
| Passing Score: | 62% |
| Exam Price: | USD 100 |
| Exam Duration: | 90 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE testing center or approved online testing delivery |
IBM C2010-591 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Tivoli Solution Components | - IBM Tivoli Asset and Configuration Management Solutions - IBM Tivoli Service Request Manager - IBM Tivoli Process Automation Engine |
| IBM Tivoli Service Delivery Solutions | - Change and Configuration Management - Incident and Problem Management - Service Request Management |
| Tivoli Service Delivery and Process Automation Overview | - Tivoli Service Management Concepts - Business Value and Solution Benefits - Service Delivery and Automation Solutions |
| Process Automation Capabilities | - Business Process Automation - Integration and Orchestration - Workflow Automation |
IBM C2010-591 Exam — Questions and Answers
USD 100 per attempt, 62% to pass. Preparation is the cheaper insurance: the 86 practice questions from Prep4away cost far less than a second registration.
The IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 blueprint spans 4 domains — including IBM Tivoli Service Delivery Solutions, Process Automation Capabilities, Tivoli Service Delivery and Process Automation Overview. Follow the weightings with your hours; the full outline above details every subtopic.
Yes:
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The IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 is IBM's certification exam for IBM Tivoli Service Delivery and Process Automation Solutions, at the Professional level — proof of practical skills that employers recognize. Our material for it is written by IT experts and certified trainers with a wealth of exam experience. Related credentials include IBM Certified Solution Designer - Tivoli Service Delivery and Process Automation Solutions.
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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?
- A. the configuration process
- B. the release tool
- C. the discovery tool
- D. the change process
Correct Answer: C 🗳️
What are three types of changes in the Changes application? (Choose three.)
- A. Planned Change
- B. Emergency Change
- C. Normal Change
- D. Critical Change
- E. Scheduled Change
- F. Standard Change
Correct Answer: B,C,F 🗳️
Which two communication modes are supported to allow integration with IBM SmartCloud Control Desk? (Choose two.)
- A. Java Message Service messaging
- B. Command Line Interface
- C. XML and flat files
- D. UDP protocol
- E. CORBA
Correct Answer: A,C 🗳️
Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP system, how would the system administrator modify the access privileges of a problem manager?
- A. Use the Security module in IBM SmartCloud Control Desk
- B. Alter the security properties in the LDAP system using an LDIF update
- C. Modify the profile information access which the problem manager can change on their own
- D. Use the Problem Management module in the IBM SmartCloud Control Desk
Correct Answer: A 🗳️
The IBM SrnartCloud Control Desk provides the ability to visualize the impact of what type of change?
- A. A change on services
- B. A change on assets
- C. A change on configurations items
- D. A change to people
Correct Answer: C 🗳️
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