Exam Name: Salesforce Certified Platform User Experience Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Designers
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Updated: Oct 05, 2026
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: UX Fundamentals | 16% | - Branding and Visual Design Impact - Human-Centered Design Principles - Accessibility and Inclusive Design - Usability and Information Architecture |
| Topic 2: Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Topic 3: Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| Topic 4: Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Mobile UX and Responsive Design - Declarative UX Configuration | |
| Topic 5: Discovery | 13% | - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Business Value of Salesforce UX - Research Methods and Tools |
Salesforce Certified Platform User Experience Designer Sample Questions:
A UX Designer has created two different user interface designs for a new marketing landing page expected to have several thousand visitors. The landing page has a contact form on it, and the designer wants to know which design produces the most form completions. Which testing method should be used?
- A. Field Studies
- B. Eyetracking
- C. A/B Testing
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Cloud Kicks wants to plan out the strategy for an upcoming discovery phase. Which practice should be considered?
- A. Assess personal knowledge and assumptions on what end users want.
- B. Understand the problem before moving to solutions.
- C. Write up user stories for the potential solutions.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs. Which approach is being followed?
- A. Communication Design
- B. Human Centered Design
- C. User Experience Design
Correct Answer: B 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Cloud Kicks wants to use Paths for onboarding its sales representatives. Which Path feature should be used to add onboarding value?
- A. Actions and recommendations component
- B. Integrated buttons to automate approvals
- C. Key fields to complete before next Path stage
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which is not a requirement in design principle?
- A. Perceivable
- B. Robust
- C. Tangible
Correct Answer: C 🗳️
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