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Salesforce Certified Slack Developer Sample Questions:

1. Your team is developing a Slack app for a quick daily check-in process for remote teams. The app should allow team members to easily report their current tasks and challenges.
What is the most effective user entry point for initiating the daily check-in?

A) Use a bot to send a direct message to each team member for their check-in
B) Set up a slash command that team members use in a common channel to post their check-in
C) Implement a global shortcut that opens a modal for team members to submit their check-in
D) Create a dedicated channel where team members post their daily check-in updates

2. In what scenario should your Slack app, designed for customer service interactions, include support for channels shared with Slack Connect?

A) If the app is intended for automating internal customer service requests and does not interact with external clients
B) If the app needs to offer direct customer support and communication with clients through shared external channels
C) When the app handles sensitive customer information that should remain within the internal team
D) When the app's primary function is to manage internal team workflows and customer service training

3. If you are creating a Slack app that needs to manage and create channels in a workspace, what OAuth scope is most appropriate?

A) channels:write
B) chat:write
C) users:read.email
D) channels:read

4. You are developing a Slack app that will post notifications in channels but will not interact with users directly.
What type of token should your app request to adhere to security best practices?

A) Bot User OAuth Token
B) User OAuth Token
C) Classic Bot Token
D) Workspace Access Token

5. Your organization's marketing team wants to receive immediate Slack notifications whenever there's a mention of the company on social media.
Which Slack feature should be implemented for this requirement?

A) Create a bot to send periodic updates on social media mentions
B) Implement incoming webhooks to automatically post notifications of social media mentions in a
C) Set up an App Home tab where social media mentions are displayed
D) Use slash commands to allow team members to manually check for mentions

Solutions: