Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
Certification Provider: WGU
Corresponding Certification: Courses and Certificates
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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Leadership | - Leadership Styles
|
| Topic 2: Motivation | - Process Theories
|
| Topic 3: Organizational Culture and Change | - Organizational Culture
|
| Topic 4: Group Behavior and Team Dynamics | - Decision Making
|
| Topic 5: Individual Behavior in Organizations | - Personality
|
| Topic 6: Conflict and Communication | - Conflict Management
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer
- A. Overcome time and space constraints and create limited social context
- B. Reduce telecommunications costs and increase paraverbal cues
- C. Reduce paraverbal cues and create more frequent social context
- D. Improve employee satisfaction and create more frequent social context
Correct Answer: A 🗳️
Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.
- A. Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
- B. Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
- C. Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
- D. Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.
Correct Answer: C 🗳️
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To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer
- A. Altering the human variable
- B. Altering the structural variables
- C. Problem solving
- D. Authoritative command
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace.
Which of the employee's motives is an instrumental value?
- A. Prosperity
- B. World peace
- C. Economic success
- D. Autonomy and self-reliance
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer
- A. Situation, target, and perceiver
- B. Stimulation, task, and skills
- C. Problem, criteria, and alternatives
Correct Answer: A 🗳️
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