
CIS-HAM PDF Dumps | May 01, 2023 Recently Updated Questions
CIS-HAM Exam Questions – Valid CIS-HAM Dumps Pdf
ServiceNow CIS-HAM Exam Syllabus Topics:
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NEW QUESTION 61
What are the key steps for importing asset data? (Choose three.)
- A. Load data
- B. Create transform map
- C. Merge transform maps
- D. Run transform map
- E. Consolidate data
- F. Update transform map
Answer: C,E,F
NEW QUESTION 62
Which of the following are considered assets? (Choose three.)
- A. Hardware
- B. Facilities
- C. Software entitlements
- D. Contracts
- E. Software distributions
Answer: B,C,E
NEW QUESTION 63
What fields does the ServiceNow Content Service normalize or enrich? (Choose four.)
- A. Asset tag
- B. Device type
- C. Lifecycle
- D. Hardware model
- E. Manufacturer
- F. Memory
Answer: A,B,D,F
NEW QUESTION 64
Which features are part of the ServiceNow Mobile App? (Choose two.)
- A. Enables reclamation of mobile devices
- B. Provides end users visibility to their assigned hardware
- C. Enables end users to log incidents for their assigned assets
- D. Provides users visibility to their disposed consumables
Answer: C,D
NEW QUESTION 65
Once the content update adds hardware lifecycle data to your instance, can it be deleted?
- A. Yes, it can be deleted or deactivated
- B. Yes, it can
- C. No, it cannot unless the lifecycle stage is EOL
- D. No, it cannot
Answer: A
NEW QUESTION 66
Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:
- A. Inventory Catalog
- B. Supplier Catalog
- C. Product Catalog
- D. Asset Catalog
Answer: B
NEW QUESTION 67
When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
- A. Activate HAM and then re-run the scheduled FSM jobs
- B. No configuration is required: asset tasks automatically activate behind the scenes
- C. Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasks
- D. Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
Answer: A
NEW QUESTION 68
What are the three tiers of Lifecycle Management? (Choose three.)
- A. Improve efficiency
- B. Know what you don't have
- C. Know what you have
- D. Improve management controls
- E. Increase onboarding controls
Answer: A,B,D
NEW QUESTION 69
When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?
- A. You scanned 10 assets in your inventory, but none of them were on your expected inventory list.
- B. You expected 10 assets in your inventory and scanned these 10 assets during your audit.
- C. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
- D. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.
Answer: D
NEW QUESTION 70
What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?
- A. No migration is required
- B. cmdb_model_category
- C. alm_hardware
- D. alm_asset
Answer: B
NEW QUESTION 71
What happens to the associated assets when you cancel a transfer order line on a transfer order?
- A. A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
- B. All assets on the transfer order are released and they can be attached to another transfer order
- C. The asset(s) on the order line are released, but their state remains Pre-allocated
- D. All assets on the transfer order are released, but their state remains Pre-allocated
- E. The asset(s) on the order line are released and they can be attached to another transfer order
Answer: C
NEW QUESTION 72
What is the process of restructuring data to maintain consistency?
- A. Discovery
- B. Integration
- C. Normalization
- D. Service Mapping
Answer: A
NEW QUESTION 73
Which of the following are functions of the model category? (Choose two.)
- A. Model categories group consumables in the Product Catalog
- B. Model categories group related assets in the Service Catalog
- C. Model categories determine when to create assets from configuration items (Cls)
- D. Model categories provide the link between configuration management and asset management
- E. Model categories provide the link between procurement management and asset management
Answer: A,E
NEW QUESTION 74
How do you calculate residual value?
- A. Subtract storage and lease cost from the cost of the asset
- B. Subtract the amortized value from the cost of the asset
- C. Subtract the salvage value from the cost of the asset
- D. Subtract the depreciation from the cost of the asset
Answer: C
NEW QUESTION 75
Within the asset audit form, where would you find the list of all assets that were found at the stockroom or warehouse that is being audited?
- A. Inventoried assets
- B. Expected assets
- C. Scanned assets
- D. Labelled assets
- E. Identified assets
Answer: B
NEW QUESTION 76
Which is NOT a component of a hardware asset's lifecycle?
- A. Request
- B. Consume
- C. Procure
- D. Receive
- E. Dispose
Answer: B
NEW QUESTION 77
Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)
- A. Your hardware model form contains a good model number, but a badly formatted model name
- B. A normalization rule for the hardware model does not exist in the Content Service
- C. The hardware model content has not yet been downloaded from the Content Service
- D. Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service
- E. You have opted out of the ServiceNow Content Service
Answer: C,D,E
NEW QUESTION 78
Which plugins for asset management functionality are inactive by default? (Choose three.)
- A. Cost Management
- B. Hardware Asset Management
- C. Expense Line
- D. My Assets
- E. Depreciation
- F. Procurement
Answer: B,C,E
NEW QUESTION 79
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CIS-HAM Practice Test Questions Answers Updated 105 Questions: https://drive.google.com/open?id=16e0iHOvvOsi2zmVZVgbRT2N3LgaFTE3l