100% Passing Guarantee - Brilliant 1z0-1003-22 Exam Questions PDF [Aug-2022]
1z0-1003-22 Dumps 2022 - NewOracle 1z0-1003-22 Exam Questions
Oracle 1z0-1003-22 Exam Syllabus Topics:
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NEW QUESTION 78
Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.
Which step must you take to solve this issue?
- A. Go to Configuration > Display and modify the "Quota Settings".
- B. Go to Configuration and add a new Capacity Category.
- C. Go to Configuration > Capacity Categories and add or edit time slots.
- D. Go to Configuration > Business Rules and modify the Capacity intervals.
Answer: A
Explanation:
Reference https://docs.oracle.com/en/cloud/saas/field-service/18c/faadu/configuring-oracle-field-service-cloud.html#work-skill-groups
NEW QUESTION 79
A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility.
They need to send some parameters to this webpage as part of the call.
Which configuration is correct when you create the Action Link to support this request?
- A. Do not mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select "Use Plugin API".
- B. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link in offline option
- C. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.
- D. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.
Answer: D
NEW QUESTION 80
Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?
- A. Delivery Windows are configurable by size and granularity by Activity Type.
- B. Delivery Windows are calculated for all Activity Types by default.
- C. Delivery Windows are enabled and calculated per Activity Type configurations.
- D. Delivery Windows are configurable by size and granularity as a global setting in OFSC.
- E. Delivery Windows are enabled per Resource Type calculations.
Answer: A,C
NEW QUESTION 81
A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?
- A. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.
- B. Set a message step that updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.
- C. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.
- D. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.
Answer: C
NEW QUESTION 82
Your company has three different levels of 'VIP' customers - Gold, Silver, and Bronze.
There is a read-only 'VIP Levef property where one of these options will appear on the 'Edit/View Activity' form of every applicable activity.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A 'VoD Service Trial' Integer check box property has been created.
What must you do in order to ensure that the check box is visible on the Edit/View Activity form only for Gold VIP members?
- A. Create a filter to only show the 'VoD Service Trial' property if 'Gold' appears on the Edit/View Activity form.
- B. Use a regular expression to limit valid entries for the 'VoD Service Trial' property to 'Gold' only.
- C. Add the 'VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.
- D. Add the VoD Service Trial' property with a default value of 'Gold' to the Edit/View Activity form.
Answer: B
NEW QUESTION 83
Where are permissions enabled for users to access Collaboration?
- A. the Resource Information configuration screen
- B. the User Type configuration screen
- C. the Business Rules configuration screen
- D. the Resource Type configuration screen
Answer: B
Explanation:
https://docs.oracle.com/cloud/february2017/fieldservicecs_gs/FASCL/Collaboration-2.htm#FASCLConfigureUserGroupsAndHelpdesk-30EA0AD0
NEW QUESTION 84
A customer plans to use the Core REST API 'JulkUpdate' command for loading activities into Oracle Field Service Cloud (OFSC).
Which two statements are correct regarding how OFSC processes these requests?
- A. If no activity is found matching the key field value in the request, then the transaction fails and returns an error.
- B. The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.
- C. If no activity is found matching the key field value in the request, then a new activity will be created.
- D. The request is processed as multiple transactions, meaning one could fail while others process successfully.
Answer: C
NEW QUESTION 85
Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?
- A. Deselect the "Dynamic" option when specifying the filter conditions.
- B. Ensure that the assigned User Type has read/write access to the Filters configuration screen.
- C. Select the "Dynamic" option when specifying the filter conditions.
- D. Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.
Answer: D
NEW QUESTION 86
A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route on their mobile device.
How do you use filters to satisfy this requirement?
- A. Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
- B. Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
- C. Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
- D. Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
Answer: D
NEW QUESTION 87
Which two customer requirements are solved using work skills?
- A. Activities that have building access restrictions are only routed to resources that have access to the building.
- B. Activity assignments do not result in overtime.
- C. Field resources are assigned certain activities based on the level of tenure they have at the company.
- D. Activity assignments result in the least amount of travel time possible.
Answer: A,B
NEW QUESTION 88
Which two statements are true regarding filter functionality within OFSC?
- A. Filters can be used in conjunction with activities, resources, and inventory.
- B. Filters can be created where only certain User Types can see and interact with them.
- C. If an activity filter has two conditions, then an activity must meet at least one of the conditions in order to be filtered.
- D. After a filter has been created and saved, you cannot change the entity to which it is associated.
Answer: B,C
Explanation:
https://docs.oracle.com/cloud/august2015/servicecs_gs/FARCU/FARCU.pdf
NEW QUESTION 89
On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?
- A. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions
- B. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
- C. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
- D. non-scheduled activities that exist within the Capacity Area bucket
Answer: C
NEW QUESTION 90
A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.
They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.
What additional settings are required in the route plan to meet the desired behavior?
- A. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High".
- B. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal".
- C. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".
- D. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".
Answer: B
NEW QUESTION 91
A customer's 'Senior Administrator' user is responsible for periodically auditing the configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?
- A. Ensure that the Senior Administrator's assigned User Type has access to the appropriate Configuration screen icons.
- B. Create a subscription via the Core REST API to include all 'configurationChangesMade' events.
- C. Ensure that the Senior Administrator's assigned User Type has access to the Configuration History report within Core Manage.
- D. Create a subscription via the Core REST API to include all 'configurationUpdated' events.
Answer: C
NEW QUESTION 92
A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.
Their intention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.
Identify the correct way to register that middleware Application within OFSC.
- A. Register the Application, specifying an external token service and uploading the certificate.
- B. Register the Application within the API Access tab of the authentication-oriented User Type.
- C. Register the Application and authenticate using the Client ID/Client Secret
- D. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.
Answer: B
NEW QUESTION 93
Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?
- A. Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.
- B. Create a resource filter that has an "Activated contains Activated" condition for use in the List/Time/Map/Daily views.
- C. Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.
- D. Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.
Answer: A,D
NEW QUESTION 94
Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?
- A. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
- B. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
- C. Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans. ^j
- D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
Answer: C
NEW QUESTION 95
A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.
These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?
- A. 'findMatchingResources' request
- B. 'bookingStatuses' request
- C. 'activityBookingOptions' request
- D. GET 'resources' request
Answer: D
NEW QUESTION 96
A company has technicians in a local Austin office, which has been configured as a bucket within OFSC.
They want all their technicians to work in the AUSTIN_SOUTHWEST_WKZN work zone but would also like the technicians Sandra Bernstein and Larry Johnson to work in the AUSTIN_NORTHWEST_WKZN work zone as well.
How should you set the work zones in the Resource Tree for that local Austin office?
- A. Set the AUSTIN_SOUTHWEST WKZN work zone at the Austin bucket level and also set the AUSTIN_NORTHWEST_WKZN and the AUSTIN_SOUTHWEST_WKZN work zones individually on Sandra Bernstein and Larry Johnson.
- B. Set the AUSTIN_SOUTHWEST_WKZN work zone at the Austin bucket level only.
- C. Set the AUSTIN_SOUTHWEST_WKZN work zone at the Austin bucket level and also set the AUSTIN_NORTHWEST_WKZN work zone individually on Sandra Bernstein and Larry Johnson.
- D. Set both the AUST1N_S0UTHWEST_WKZN and the AUST1N_N0RTHWEST_WKZN at the Austin bucket level only.
Answer: A
NEW QUESTION 97
Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when sending those activities to OFSC via API.
Which statement is true?
- A. OFSC always uses the Activity Creation Date as the SLA start date.
- B. OFSC will use available capacity to determine the most suitable start date.
- C. OFSC will not create the activity, and an error will be returned in the API response.
- D. OFSC will set the start date depending on the Customer contract rules set within OFSC.
- E. OFSC will use the Activity Creation Date as the SLA start.
Answer: E
NEW QUESTION 98
A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?
- A. In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel 'Email'.
- B. In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel: 'Email'; In the Message Pattern section, enter the resource's email address property label.
- C. In the Step Info section of the message scenario, select Recipient: 'Customer', Delivery Channel: 'Email'.
- D. In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel: 'Email1.
Answer: D
NEW QUESTION 99
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?
- A. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
- B. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
- C. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
- D. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
Answer: D
NEW QUESTION 100
Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.
You need to create an action link that can be used by the technician to initiate this notification. This message will use the launch condition "Service request is created".
What base action must you specify?
- A. 'change_activity'
- B. 'create_request'
- C. 'create_activity'
- D. 'send_request'
Answer: B
NEW QUESTION 101
The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?
- A. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).
- B. A Resource Tree warning appears and a message scenario is launched (if configured).
- C. The activity turns red
- D. The activity turns red and a Resource Tree warning appears.
Answer: B
NEW QUESTION 102
A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.
A resource within that bucket - John Smith - has no individual work skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.
Which statement is correct regarding how routing handles work skill matches in this situation?
- A. Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.
- B. Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.
- C. Routing will not assign that activity to John Smith due to a work skills mismatch.
- D. Routing will not assign that activity to John Smith due to a soft skills mismatch.
Answer: C
NEW QUESTION 103
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