Updated Dec 26, 2023 BAP18 Exam Dumps - PDF Questions and Testing Engine
New (2023) BCS BAP18 Exam Dumps
NEW QUESTION # 23
A Business Analyst and a project Manager are producing a business case for an initiative, which aims to improve the cyber defense of a large financial services provider.
They met recently to review progress, and made the following notes for the next draft:
The benefits of cyber will be describes in quantitative terms, so we will need to describe these Qualitatively.
We need to make it clear that we have fully explored the solution market, and we have considered a range of approaches to meeting the objectives of this project.
The threat posed to the organization from cyber attack, and therefore the justification for the project, needs to be clearly articulated.
Which of the following sets of elements of a business case will cover ALL of these points?
- A. Description of the current situation. analysis of costs and benefits, options considered
- B. Recommendations, risk assessment, options considered
- C. Description of the current situation, impact assessment, risk assessment
- D. Impact assessment, analysis of costs and benefits, recommendations
Answer: C
Explanation:
Explanation
The description of the current situation will explain the threat posed to the organization from cyber attack and the need for the project. The impact assessment will help to quantify the benefits of the cyber defense initiative, and the risk assessment will provide insight into the potential risks posed by not undertaking the project. Finally, the options considered section will help to demonstrate that the project team has thoroughly explored the solution market and has considered a range of approaches to meeting the project objectives.
NEW QUESTION # 24
A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.
Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.
Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?
- A. Keep watch; Constant active management
- B. Ignore; Keep informed.
- C. Ignore; Constant active management
- D. Keep on side; Constant active management
Answer: C
NEW QUESTION # 25
An overseas bank is currently undertaking a feasibility study looking into the possible launch of a new bank in the UK.
Preliminary findings suggest that the market is saturated, customers have a lot of choice and UK legislation makes It easy for them to from one bank to another.
In which area of Porter's Five Forces model would these preliminary findings be documented?
- A. Bargaining power of customers
- B. Bargaining power of suppliers.
- C. Threat of substitute products or services
- D. Threat of now entrants.
Answer: A
Explanation:
Explanation
The preliminary findings suggest that the market is saturated and customers have a lot of choice, which indicates that the customers have the power to switch from one bank to another. This is an example of the bargaining power of customers, which is one of the five forces of Porter's Five Forces model. The other forces are Threat of New Entrants, Bargaining Power of Suppliers, Threat of Substitute Products or Services, and Rivalry among Existing Firms.
NEW QUESTION # 26
Nastya is the CEO of a large technology firm, which develops new and innvolvative nanotechnology. Below is an email she has sent to her management team:
Dear Team,
Recent media coverage has revealed that our competitors have lower costs. It is important that we get back to our suppliers to see il they can secure a better component pnce for the next version of our NanoVac range Let's also consider the energy costs of our labs, I'm mindful that costs are rising due to investment in renewable power-1 want us to negotiate with our energy supplier to get a better deal.
I've also been reading reports on social responsibility and sustainability and I'd like a lull review of the biodegradability of the packaging of all our products- we don't want media attention for being a technology company that wastes natural resources.
Our employment regulations also need revisiting as there have been changes to pension rules and paternity/maternity rights for workers and I want us to be aware of these Finally, regarding the staff conference I want to launch a new staff development programme, which aims to identify and develop the rising stars in our business People development should be a key priority in our next annual plan.
Thanks. Nastya."
Which elements of PESTLE are identified in this email?
- A. Environmental, Political. Socio-Cultural.
- B. Socio-Cultural. Technological. Economic
- C. Political, Legal. Economic
- D. Economic, Environmental, Legal
Answer: B
Explanation:
Explanation
The elements of PESTLE identified in this email are C. Socio-Cultural, Technological, and Economic. The email mentions the consideration of energy costs, social responsibility and sustainability, employment regulations, and staff development, which are all elements that fall into the PESTLE categories of Socio-Cultural, Technological, and Economic, respectively.
NEW QUESTION # 27
EcoBags is a company that designs and makes eco-friendly shopping bags foe various clients An Internal analysis of the business has revealed the following information about the company.
a) Recent investment in new machinery will enable the company to continue its innovation programme b) Feedback from customers and an Increase in sales suggests that Leo Bugs is recognised as a quality brand c) The number of staff currently employed in the company is sufficient to meet expected future growth d) The ability of EcoBags to respond quickly to new market demands has earned it an innovation award.
e) The company has significant retained profits, which will help fund the innovation programme.
Which of these would be considered as 'tangible' resources in a resource audit?
- A. a, c and e.
- B. b, c, and e.
- C. c, d, and e
- D. a, b and d.
Answer: A
NEW QUESTION # 28
The following statements have been made about the consensus Business Activity Model a) Describes how a business process should operate.
b) Describes what a business system should be able to do.
c) A conceptual model.
d) Usually produced before requirements are defined.
e) Includes all stakeholders' perspectives
Which of the statements are TRUE?
- A. b, c and d
- B. b, c and e.
- C. a, b and c.
- D. a., d and e.
Answer: A
Explanation:
Explanation
The consensus Business Activity Model (BAM) is a conceptual model that describes what a business system should be able to do, and it is usually produced before requirements are defined. It does not describe how a business process should operate, nor does it include all stakeholders' perspectives.
NEW QUESTION # 29
A business case is being created for a new, automated auditing system that will improve the IT department's ability to record and monitor all the computing devices used across the organisation.
The sponsor of the project is keen to get a better idea of the financial implications of the project and has asked for the simplest calculation possible. This calculation should consider the tangible costs and tangible benefits of the project, as well as showing when it will have saved the department as much as it has cost.
Which of the following investment appraisal calculations has the sponsor asked for?
- A. Discounted cash flow.
- B. Internal rate of return.
- C. Net present value.
- D. Payback calculation.
Answer: D
Explanation:
Explanation
The payback calculation is a simple investment appraisal calculation that looks at the time it takes to pay back the money invested in a project. It looks at the total cost of the project and compares it to the expected cash flow from the project. The payback period is calculated by dividing the total cost by the expected cash flow.
This calculation allows the sponsor to determine when the project will have saved the department as much as it has cost.
For example, if the total cost of the project is $100,000 and the expected cash flow from the project is $20,000 per year, then the payback period is 5 years. This means that after 5 years, the project will have saved the department as much as it has cost. Therefore, the payback calculation is the simplest calculation possible for the sponsor to get a better idea of the financial implications of the project.
NEW QUESTION # 30
BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company's paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials.
Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary.
Which investigation technique would be MOST effective in establishing the need for item of paperwork?
- A. Questionnaire
- B. Interviews
- C. Document Analysis
- D. Workshop
Answer: A
NEW QUESTION # 31
Part of the management summary of a business case is detailed below:
The key recommendation is that we proceed with the preferred option, a new process and a new IT system. We feel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new system Is being established ' Which category of costs or benefits has been described?
- A. Intangible costs
- B. Tangible benefits
- C. Tangible costs.
- D. Intangible benefits.
Answer: B
NEW QUESTION # 32
The innovation center of accompany has created a new reporting tool. The senior management initially supported its introduction into the business; however. End users in one business area are unwilling to adopt the new tool, as they perceive that it is unnecessary.
One of the end users in this business area has been very vocal and has been rallying support from others through a corporate social media tool. End users In other business are also beginning to question whether they should adopt the tool and raising this issue with their managers.
The sponsor has fully supported the decision to go ahead with the new loot, but senior management is now questioning his decision, due to comments from the operational staff How would the end users be classified on a power/interest grid?
- A. High interest, some power.
- B. Some interest, high power
- C. Low interest, some power
- D. High interest, low power
Answer: D
Explanation:
Explanation
On a power/interest grid, end users are classified as having high interest (due to their vocal opposition to the new tool) but low power (as they have no authority to make decisions about the tool). This is in contrast to the senior managers, who have some power (as they have the authority to make decisions) but low interest (as they are not directly affected by the tool).
NEW QUESTION # 33
A company produces kitchens to order. Customers specify the design of the kitchen by using a computer-aided design tool, provided on the company's website. The tool allows customers to select products, such as cabinets and cookers, and place them into a floor plan of the kitchen that they have specified.
Once the customer confirms the design, an order is placed and the customer is given a planned installation date for the kitchen. The company orders the raw materials for the kitchen and the kitchen is built by its skilled carpenters The customer can track the progress of the build on the Internet. If the kitchen Is likely to be delivered later than originally promised, a control action is taken to bring it back on schedule A Business Activity Model (BAM) developed for the company has 'sell bespoke kitchens' as its doing activity.
Which of the following activities would be directly linked by a logical dependency arrow to or from this doing activity?
- A. Take control action
- B. Define carpentry skills
- C. Track build
- D. Determine range of products.
Answer: C
Explanation:
Explanation
The activity directly linked by a logical dependency arrow to the doing activity of "sell bespoke kitchens" is
"Track build". Tracking the build is necessary in order to ensure that the kitchen is delivered on time and that any issues that arise during the build can be addressed quickly.
NEW QUESTION # 34
Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?
- A. To identify how the organisation should structure itself to support the desired situation
- B. To establish which stakeholder views will not be reflected in the desired situation
- C. To assess how tar the organisation's current activities support the desired situation
- D. To determine which activities in the desired situation are not financially feasible
Answer: D
NEW QUESTION # 35
Bluesky Travel is an independent travel agency specialising in luxury bespoke holidays, which is introducing a new booking process. So far, the following key changes have been made:
1) The new Commercial Off The Shelf (COTS) software package for making bookings has been installed and is working
2) Data is being migrated from the old computer system to the COTS software package
3) The IT department has documented the configuration of the COTS system
4) The legal department has confirmed that the new COTS system is compliant with company policies.
In taking a holistic approach, which of the following areas of the POPII Model have NOT yet been addressed by the changes identified?
- A. Process and people
- B. Organisation and process.
- C. People and technology
- D. Organisation and information.
Answer: B
NEW QUESTION # 36
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?
- A. Observation and scenario analysis
- B. Business activity modeling and fishbone diagrams.
- C. Interviews and rich pictures.
- D. Document analysis and mind maps.
Answer: C
Explanation:
Explanation
The best pair of techniques for Elizabeth to use first are Interviews and Rich Pictures. Interviews will allow her to gain an understanding of the staff's concerns and get insight into the organization's culture. Rich pictures will allow her to visually capture and map out the relationships between the various stakeholders in the organization. This will help her better understand the complexities of the organization and identify any potential areas of improvement.
NEW QUESTION # 37
A business analyst working for a manufacturing company has been asked to support a new initiative to review and redesign the company's Process, enabling it is increase its production and expand into overseas markets. He is working in a team of business analytics and has been asked to do the following:
a) Assist in the evaluation of the benefits defined in the benefits plan b) Lead requirements elicitation and clarification activities c) Deliver coaching, training and ongoing support for any changes to existing processes.
Once the business analyst has completed these activities, which parts of the Business Change lifecycle will he have supported-?
- A. Implementation. Definition and Alignment
- B. Realisation. Design and Implementation
- C. Design. Alignment and Implementation
- D. Design and Realisation
Answer: B
NEW QUESTION # 38
Nastya is the CEO of a large technology firm, which develops new and innvolvative nanotechnology. Below is an email she has sent to her management team:
Dear Team,
Recent media coverage has revealed that our competitors have lower costs. It is important that we get back to our suppliers to see il they can secure a better component pnce for the next version of our NanoVac range Let's also consider the energy costs of our labs, I'm mindful that costs are rising due to investment in renewable power-1 want us to negotiate with our energy supplier to get a better deal.
I've also been reading reports on social responsibility and sustainability and I'd like a lull review of the biodegradability of the packaging of all our products- we don't want media attention for being a technology company that wastes natural resources.
Our employment regulations also need revisiting as there have been changes to pension rules and paternity/maternity rights for workers and I want us to be aware of these Finally, regarding the staff conference I want to launch a new staff development programme, which aims to identify and develop the rising stars in our business People development should be a key priority in our next annual plan.
Thanks. Nastya."
Which elements of PESTLE are identified in this email?
- A. Socio-Cultural. Technological. Economic
- B. Political, Legal. Economic
- C. Economic, Environmental, Legal
- D. Environmental, Political. Socio-Cultural.
Answer: D
NEW QUESTION # 39
Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
- A. b. d and e.
- B. b, c and e
- C. a, c and d
- D. a. b and e
Answer: D
NEW QUESTION # 40
ParcelGo is a distribution company. Parcels arrive at its warehouse, where the inbound team use handheld barecode scanners to acknowledge their receipt. Parcels are then loaded onto pallets for onward distribution.
A project as been commissioned to replace the labour-intensive process and introduce a fully-automated system ha reads he barecodes pf parcels as they pass along a coveryor belt, automatically delivering to the correct area of the warehouse for onward distribution.
Staff from the inbound have informed their manager that about 30% of parcels either do not have barcodes, or the barcodes are obscured. The team currently resolves this issue manually. But the concerned that the new automated system will be able to do this. The staff members are also worried the system will make their roles redundant.
Using a holist approach, which element of the POPIT model need further investigation in order to address the team's concerns?
- A. People and process
- B. Process and technology
- C. Information and technology
- D. People and organisation
Answer: C
NEW QUESTION # 41
A business analyst working for a manufacturing company has been asked to support a new initiative to review and redesign the company's Process, enabling it is increase its production and expand into overseas markets. He is working in a team of business analytics and has been asked to do the following:
a) Assist in the evaluation of the benefits defined in the benefits plan b) Lead requirements elicitation and clarification activities c) Deliver coaching, training and ongoing support for any changes to existing processes.
Once the business analyst has completed these activities, which parts of the Business Change lifecycle will he have supported-?
- A. Realisation. Design and Implementation
- B. Implementation. Definition and Alignment
- C. Design. Alignment and Implementation
- D. Design and Realisation
Answer: C
Explanation:
Explanation
The business analyst has supported the Design, Alignment and Implementation parts of the Business Change lifecycle. In the Design phase, they would be helping to define the benefits plan and the requirements for the change. In the Alignment phase, they would be leading the elicitation and clarification activities, as well as providing coaching and training to support the changes. Finally, in the Implementation phase, they would be providing ongoing support for the changes.
NEW QUESTION # 42
George and Laura are responsible for the marking strategy in a company vinyl records and cassette tapes online.
George feels that the company should focus its marking solely on people aged over 50, who are nostalgic for these older recording medi a. He also feels that the company should outsource all marketing activity.
Laura believes that the business should continue with its target of people aged 30-60. As this age group are particularly enthusiastic about vinyl records. She believes that marketing is one of their internal strengths and should remain in house Which specific areas of CATWOE are they considering?
- A. Actor and Transformation
- B. Transformation and Environment
- C. Customer and Actor
- D. Customer and Owner.
Answer: A
NEW QUESTION # 43
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?
- A. Observation and scenario analysis
- B. Business activity modeling and fishbone diagrams.
- C. Interviews and rich pictures.
- D. Document analysis and mind maps.
Answer: C
NEW QUESTION # 44
Imran is the chief executive of FairCrops, a producer of ethically and sustainably sourced coffee and cocoa products. He is a true advocate of the FairCrops brand and has seen the positive impact of its approach in the South American regions in which It operates. He believed that there is a market for customers who want to ensure the products they consume have been purchased for a fair price and where the producer has not been unfairly treated.
FairCrops provide their products via an exclusive contract with Donald, the owner of Rest House; a small chain of coffee shops.
Ronaldo is a supplier to FairCrops. The prices he receives means he can provide for Ins family and enhance his crop yield through the advice and training provided by Alan, the FairCrops local representative and support officer From Imran's perspective, which of the following is a CORRECT partial CATWOE analysis of this situation?
- A. Customer - Alan, Actor = Donald. Actor = Ronaldo
- B. Customer = Alan. Actor = Ronaldo. Owner = Imran.
- C. Owner = Ronaldo. Actor = Donald. Customer = Imran
- D. Customer = Donald, Actor = Alan. Owner = Imran
Answer: D
Explanation:
Explanation
The correct partial CATWOE analysis of this situation from Imran's perspective is: Customer = Donald, Actor
= Alan, Owner = Imran. Donald is the customer because he is the owner of Rest House, the small chain of coffee shops that FairCrops provides their products to via an exclusive contract. Alan is the actor because he is the FairCrops local representative and support officer who provides advice and training to Ronaldo, the supplier. Imran is the owner because he is the chief executive of FairCrops.
NEW QUESTION # 45
The following is an excerpt from a job advert tor a Business Analyst
"We are seeking an experienced Business Analyst to assist us in the development of formal written proposals. detailing the cost and benefit of proposed business initiatives. The successful candidate should be able to use a variety of methods to explore and define complex situations Experience of producing plueprints In terms of processes, management structures, culture and people would be highly advantageous-Based on the extract, what are the competencies required for this role?
- A. Business case development. Business modeling, Requirements engineering
- B. Business case development. Investigation techniques. Business architecture
- C. Domain knowledge. Business modeling. Gap analysis.
- D. Subject matter expertise. Investigation techniques, Business architecture.
Answer: D
NEW QUESTION # 46
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