2024 Realistic Verified 700-805 exam dumps Q&As - 700-805 Free Update
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Cisco 700-805 exam is a 90-minute exam consisting of 60-70 multiple choice questions. 700-805 exam is aimed at professionals who work in sales, business development, and customer success. 700-805 exam evaluates the candidates’ ability to recognize the customer’s business needs, drive customer success, and ensure renewals.
Cisco 700-805 exam covers a wide range of topics, including understanding Cisco products and services, managing customer relationships, and applying sales and negotiation skills. 700-805 exam is a combination of multiple-choice and simulation questions and takes approximately 90 minutes to complete. Passing the exam requires a score of at least 70%. Successful candidates will receive the Cisco Renewals Manager certification, which is valid for two years and can be renewed through the Cisco Continuing Education Program. Obtaining this certification can enhance career opportunities and increase earning potential for professionals in the Cisco partner ecosystem.
Cisco Renewals Manager application is a vital tool for organizations that rely on Cisco products and services. It allows users to effectively manage their contracts, renewals, and subscriptions with Cisco. A certified Cisco Renewals Manager professional has the skills necessary to ensure that customers have uninterrupted access to Cisco products and services. By passing the Cisco 700-805 exam, professionals can demonstrate their proficiency in using this tool and their ability to manage customer relationships.
NEW QUESTION # 25
Which group of products are enterprise networking products?
- A. WAN, LAN, Wireless
- B. Routing, Switching, Access Points
- C. iWAN, Viptela, Meraki
- D. Salesforce, Box, AWS
Answer: B
NEW QUESTION # 26
Which steps to develop a renewal quote are valid?
- A. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
- B. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- C. Position the new technology, create a Quote, Order the Quote.
- D. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
Answer: D
NEW QUESTION # 27
Which group of products are enterprise networking products?
- A. Iwan,Viptela,Meraki
- B. Routing,Switching,Access Points
- C. Salesforce,Box,AWS
- D. WAN,LAN,Wireless
Answer: A
NEW QUESTION # 28
How does Cisco define Business Critical Services?
- A. hardware replacement
- B. Pay-as-you-go, technology-based services
- C. subscription-based services covering the lifecycle of a technology
- D. Pay-as-you-go, services covering business-critical functions
Answer: C
Explanation:
Business Critical Services are subscription-based services covering the lifecycle of a technology, which provide customers with:
Expert guidance and best practices to optimize their network performance, security, and availability Proactive support and automation to prevent issues, reduce risks, and accelerate outcomes Insights and analytics to measure and improve their operational efficiency, agility, and innovation
NEW QUESTION # 29
What is the main purpose of CCW-R?
- A. to allow customers and partners to download renewal data
- B. to capture partner and customer billing preferences
- C. to allow customers and partner store new software subscriptions and service contracts from one tool
- D. to factor customer ATR, up sell and attrition
Answer: C
Explanation:
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience
NEW QUESTION # 30
What is the primary measurement of success for a Renewals Manager?
- A. renewal success rate
- B. percentage of contracts closed
- C. upsell percentage
- D. iARR rate
Answer: C
NEW QUESTION # 31
Which task is the responsibility of the Renewals Manager?
- A. driving adoption of specific technologies
- B. billing recurring revenue contracts
- C. managing recurring revenue risk
- D. managing the Success Plan
Answer: D
NEW QUESTION # 32
Which strategy contributes to the successful renewal of service contracts?
- A. Offer discounts.
- B. Lock in revenue streams through co-termination.
- C. Communicate product performance, pricing, and position.
- D. Discount multi-year service agreements.
Answer: C
NEW QUESTION # 33
What is the primary customer value of the Cisco Services Portfolio?
- A. Customers can develop their own service offerings
- B. Services packages tailored to specific customer needs
- C. Services priced based on usage
- D. On-call, 24/7 service technicians at all levels
Answer: B
NEW QUESTION # 34
Which task should a Renewals Manager perform during the Prospect phase?
- A. Terms negotiation
- B. Risk mitigation
- C. Risk Assessment
- D. Review new opportunities
Answer: C
NEW QUESTION # 35
What support should an RM take from the CSM?
- A. Communicate value and the impact of Cisco solutions.
- B. Oversee the closure of contracts.
- C. Communicate new greenfield opportunities.
- D. Book customer-service briefings.
Answer: A
NEW QUESTION # 36
What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?
- A. A limited time discount applied to Cisco products and/or services.
- B. A priority discount applied to third-party products for perpetuity.
- C. A discount applied to refurbished or reused Cisco hardware that includes service contracts.
- D. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.
Answer: A
NEW QUESTION # 37
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
- A. Prepare a Partner Branded Managed Service deal.
- B. Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.
- C. Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.
- D. Propose to migrate to perpetual model.
Answer: B
Explanation:
The Cisco offer that represents the best value for the customer is to ask the Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan. A Smart Account is a centralized account management platform that gives customers full visibility and access to their Cisco software licenses, subscriptions, and services across their organization. A Smart Account simplifies license activation, usage tracking, and renewal management, as well as enables customers to move licenses across devices and locations as needed. An Enterprise Agreement is a simplified buying program that covers the entire organization's software and services needs under one agreement, one renewal date, and one set of terms. An Enterprise Agreement offers customers preferred pricing, financial predictability, investment protection, and flexible expansion options. A Customer Success Plan is a document that captures the account team's strategy and actions to achieve customer success. It defines the customer's desired outcomes, identifies the potential barriers and risks, outlines the key milestones and deliverables, and assigns roles and responsibilities to the account team members.
By engaging into a Smart Account or Enterprise Agreement and proposing a Customer Success Plan, the customer can benefit from:
A comprehensive cloud calling plan with ease, in a single unified offer.
A world-class collaboration suite built for hybrid work that provides Webex Calling, Messaging, Meetings, Polling, and Webinars in one unified offering.
A best-in-class collaboration suite that leverages AI-driven intelligence to create engaging and inclusive collaboration experiences.
A lower total cost of ownership by providing multiple best-in-class products from a single vendor.
A simplified contract management by converging software licenses, support for software, and support for hardware into one agreement, one renewal date, and one set of terms.
A trusted support from Cisco Solution Support that centralizes support across software and hardware and any third-party provider technologies in the deployment.
A guidance at every step to accelerate technology transitions through expert resources, best practices, and proven methodologies focused on industry-wide solutions.
A proactive and predictive insights powered by AI/ML-driven analytics and automation that help recognize potential problems, optimize operations, and de-risk transformation.
A blueprint for account teams to achieve customer success by defining the customer's vision, goals, metrics, milestones, deliverables, roles, responsibilities, progress, results, feedback, and recommendations.
NEW QUESTION # 38
Which approach should be applied when renewing a quote?
- A. Product led approach
- B. Concerns led approach
- C. Solutions led approach
- D. Reward led approach
Answer: C
Explanation:
A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty. By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them
NEW QUESTION # 39
What is the main purpose of CCW-R?
- A. To factor customer ATR,upsell and attrition
- B. To allow customers and partners to download renewal data
- C. To allow customers and partners to renew software subscriptions and service contracts from one tool
- D. To capture partner and customer billing preferences
Answer: C
NEW QUESTION # 40
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. Download hardware, software and services datasheets
- B. View and manage their contracts
- C. Set up billing
- D. Order new services
- E. Change Customer Address
Answer: B,D
NEW QUESTION # 41
Which action can a Renewals Manager take to drive value in the account?
- A. Align partners on training.
- B. Def ne the account forecast.
- C. Manage and mitigate renewal risk.
- D. Removing adopt on barriers.
Answer: C
NEW QUESTION # 42
What does TPV means ?
- A. Total Partner Value
- B. Total Product Value
- C. Telepresence Vlue
- D. Total Partner View
Answer: D
NEW QUESTION # 43
How does Cisco define Business Critical Services?
- A. hardware replacement
- B. subscription-based services covering the lifecycle of a technology
- C. Pay-as-you-go, technology-based services
- D. Pay-as-you-go, services covering business-critical functions
Answer: D
NEW QUESTION # 44
Which service offering helps define the IT vision and strategy of the customer?
- A. optimization
- B. support
- C. advisory
- D. training
Answer: C
Explanation:
According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization
NEW QUESTION # 45
Which approach should be applied when renewing a quote?
- A. Product led approach
- B. Concerns led approach
- C. Solutions led approach
- D. Reward led approach
Answer: C
NEW QUESTION # 46
Which service offering assists the customer in preparing for emerging industry trends?
- A. Trending Technical
- B. Training
- C. Managed
- D. Advisory
Answer: B
NEW QUESTION # 47
Which business benefit of on-time renewals on Cisco products and services is valid?
- A. exclusive relationship with the customer
- B. access to training programs and material
- C. ability to ensure that our TAC cases get priority over others
- D. rebates and discounts from Cisco
Answer: D
Explanation:
On-time renewals on Cisco products and services can provide various business benefits to customers, such as ensuring continuous support, access to the latest software updates, and improved security and performance. One of the benefits that is valid according to the Cisco Renewals Manager exam is rebates and discounts from Cisco. This means that customers who renew their contracts on time can enjoy lower prices and incentives from Cisco, which can help them reduce their total cost of ownership and increase their return on investment.
NEW QUESTION # 48
Who do Renewals Managers (RMs) work with?
- A. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- B. RMs work with service delivery teams and monitor engagements.
- C. RMs work by themselves to develop a high level view customer requirements and objectives.
- D. RMs work with pre-sales engineers and build customer solutions.
Answer: A
Explanation:
According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
Identifying and prioritizing renewal opportunities
Developing and executing renewal strategies
Negotiating and closing renewal deals
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
NEW QUESTION # 49
Which discussion point helps upsell a customer?
- A. Discuss your priorities and why you need the sale.
- B. Focus on how much it will cost the customer.
- C. Discuss changes in the network and identify any uncovered additions to the network.
- D. Focus on what the customer already has covered on the network.
Answer: C
NEW QUESTION # 50
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